Pay Philosophy
The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
Description
Liberty Mutual Reinsurance (LMRe) is looking for a Technical Assistant (TA) to join the Operations Department. Are you a proactive individual with strong organizational skills and a keen eye for detail? As a TA, you play a crucial role by collecting, coordinating, and analyzing information. You'll maintain records, verify data, and provide essential administrative support to the US region. In this role, you'll have the opportunity to serve and support various teams, including Underwriting, Claims, Actuarial and Accounting.
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We offer a dynamic work environment with opportunities to learn and grow within the reinsurance industry. Effective communication, teamwork, and problem-solving skills are key to succeeding in this role. Join us and contribute to a team where your efforts will be valued and impactful.
This is a remote position. You will be required to go into the office twice a week if you reside within 50 miles of one of the following offices: Boston, MA; Stamford, CT. Please note this policy is subject to change.
Responsibilities:
- Provide comprehensive administrative support by reviewing and categorizing incoming emails, maintaining and organizing records, and ensuring the precision and completeness of document uploads, data entry, and inquiries.
- Monitor incoming claims and broker reporting to identify workflow bottlenecks and enhance efficiency and accuracy.
- Collect, coordinate, and verify information needed by staff, including obtaining data from automated systems, reviewing claims, and preparing correspondences.
- Serve as a technical resource for internal and external contacts by handling inquiries, resolving problems through research and collaboration, and recommending enhancements for workflow and productivity.
- Solid writing skills and the ability to work accurately with numbers.
- Excellent interpersonal skills to provide quality customer service to both internal and external customers.
- Strong organizational and time management skills.
- Broad working knowledge of departments operations and objectives.
- Proficiency in personal computer applications and systems which may include excel, desktop publishing, and department specific systems/applications.
- Associates degree or equivalent, plus 1-3 years of related office administrative work experience with at least 1 year of practical computer experience.
- Additional experience may be substituted for lack of formal degree.
As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.
At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.
We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
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