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Personal Lines Underwriter

AT Liberty Mutual Insurance
Liberty Mutual Insurance

Personal Lines Underwriter

Columbus, OH / Remote

Pay Philosophy
The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Description
Ensures a profitable book of business by appropriately evaluating the acceptability of risks within established authority levels. Demonstrates decision making authority with limited supervision, making subjective quality exceptions to retain profitable business. Communicates with assigned agents on any rejected risks to educate on market appetite and explain underwriting guidelines. Markets Company products and services to agents and actively participates in the agency management process. Responsible for working with and protecting confidential and proprietary customer and Company information.

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Responsibilities:
  • Accepts, rejects or modifies new and renewal business for all Personal Lines with limited guidance to ensure a profitable personal book of business.
  • Reviews risk acceptability to make subjective decisions based on underwriting guidelines ensuring standards for state compliance regulations are met.
  • Responsible for managing a field of agents to achieve Company growth and profitability targets.
  • Develops on-going relationships with agents, conducts outbound calls with agents to discuss market appetite, quality of submissions and encourage profitable growth.
  • Additionally, keeps agents up-to-date on underwriting and/or product changes.
  • Manages a complex book of business to maximize profitability and growth.
  • Reviews loss ratios and growth for agents when evaluating and making agency exceptions.
  • Mentors newer underwriters and is a resource within underwriting department.
  • Partners with Agency Performance Management team and Territory Managers to identify trends and patterns that might create problems and works with agents to correct.
  • Trains and educates agency staff on Company products, services, underwriting philosophy, etc.
  • Performs other support functions as needed.
  • Trains and educates agency staff on Company products, services, underwriting philosophy, etc.
  • May promote the Company's product and services by networking within the insurance community to stay abreast of changes within the industry.
This is a remote position, candidates reside within 50 miles from the Hub may be required to report in office.
Qualifications
  • BA/BS degree or equivalent experience (insurance experience preferred)
  • One to two years of underwriting or relevant experience required
  • Knowledge of Personal Lines' products and contract knowledge preferred
  • Proficient in underwriting and thorough knowledge of regulatory and policy differences among states in which business is transacted
  • Actively working toward professional designation(s) preferred
  • Demonstrates negotiation skills
  • Achieves excellent quality results and the highest referral list
  • Proficient PC skills and capable of working multi-faceted systems
  • Ability to effectively and independently manage work load while exhibiting good judgment
  • Strong verbal communication and phone skills
  • Excellent grammar and written communication skill required
  • Must have strong relationship building skills with agents and other departments and exemplify teamwork
About Us
As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices
  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

Client-provided location(s): Columbus, OH, USA; Seattle, WA, USA; Cincinnati, OH, USA; Plano, TX, USA
Job ID: liberty_mutual-2025-68751-en_2
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • HSA
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Happy Hours
    • Snacks
    • On-Site Cafeteria
    • Casual Dress
    • Holiday Events
  • Vacation and Time Off

    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
    • Volunteer Time Off
    • Leave of Absence
  • Financial and Retirement

    • Performance Bonus
    • Pension
    • 401(K) With Company Matching
    • 401(K)
    • Financial Counseling
  • Professional Development

    • Mentor Program
    • Promote From Within
    • Learning and Development Stipend
    • Tuition Reimbursement
    • Internship Program
    • Associate or Rotational Training Program
    • Access to Online Courses
    • Lunch and Learns
    • Shadowing Opportunities

Company Videos

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