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Chief Underwriter, North America Middle Market

AT Liberty Mutual Insurance
Liberty Mutual Insurance

Chief Underwriter, North America Middle Market

Boston, MA

Pay Philosophy
The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Description

About the Role:

The Chief Underwriter (CUO), North America Middle Market (MM) is a critical, high-profile Global Risk Solutions (GRS) North America Underwriting (UW) leadership role that dual reports to the CUO of North America and the President of North America Middle Market. This role will have accountability for underwriting strategy and execution in close collaboration with leaders across North America and Global Office of Underwriting, setting a clear and consistent appetite, identifying growth opportunities, developing reinsurance strategies and shaping the target portfolio.

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Responsibilities:
  • Collaborates closely with leaders across the business (UW, Actuarial, Finance, etc.) to influence and set sub-segment underwriting strategy and annual financial plan, ensuring alignment with the overarching goals of GRS North America and sub-segment strategies
  • In partnership with the GRS North America Chief Underwriting Officers and the Global Office of Underwriting, establishes and oversees the reinsurance strategy for the sub-segment ensuring alignment with broader market trends and financial objectives
  • Collaborates across the North America Office of Underwriting and key partner areas to influence strategy and monitor performance of plans for pricing, risk origination, market segmentation and risk selection
  • Responsible for execution and delivery of quality assurance activities within the segment, following the central framework established by the North America Office of Underwriting
  • Establishes authority limits and referral criteria at the sub-segment level, cascading guidelines from the overall GRS North America Chief Underwriting Office framework
  • Monitors execution of sub-segment underwriting strategy and portfolio performance against plan; handles any referrals escalated
  • Monitors developments in the relevant markets and risk environments that could impact sub-segment portfolio performance, and collaborates with key partner areas to develop action plans for identified risks and opportunities
  • Drives effective cross-functional collaboration and support with sub-segment level functional teams and key partner areas
  • Provides strong leadership to continually upgrade sub-segment underwriting talent through training, development, and partnership on recruitment
  • Determines sub-segment underwriting investment needs to continue monitoring and/or executing effectively, including data capture or strategy, advanced analytics, technology, and talent
Skills: Analyzing and problem solving; decision making, building relationships; leadership; innovation; communicating effectively, engaging and motivating people; negotiation; influencing others; focusing on service; managing and improving processes; executing well; planning and organizing work.

Leadership Capabilities
  • A collaborative partner who will nurture trusting relationships. Encourages the open exchange of ideas and respect for other points of view.
  • A strategic leader who can establish long-term goals, achieve them, and deliver results.
  • Forward-looking. Will seek opportunities to contribute and add value across the organization.
  • A direct and transparent communicator. Knows how and when to keep others informed.
  • An inclusive leader with a keen interest in developing diverse talent.
  • A problem-solver who seeks to understand the underlying drivers of the results.
  • Intellectually curious. Willing to ask questions and challenge assumptions.
  • Executive presence.?
Transformation & Innovation:
  • Experience in providing innovative underwriting solutions. A track record of challenging the status quo.
Leadership Experience:
  • Influential senior executive with Underwriting P&L experience. Leader with a strategic mindset and demonstrated relationship-building ability that provides direction for the underwriting operations.
Qualifications:
  • At least 15 years of experience in underwriting specialty, property and casualty, managing a team of underwriters.
  • Experience in relevant markets, with knowledge of sales and distribution channels.
  • Product, pricing & underwriting expertise in Commercial & Specialty Lines.
  • Manages underwriting results to achieve corporate profitability.
  • Experience in relevant markets, with knowledge of sales and distribution channels
  • Objective and results-oriented leader with strategic mindset and demonstrated relationship building ability.
  • Strong discipline and has solid decision-making skills coupled with strong technical capabilities. Ability to formulate strategies across portfolios and to set authorities to define the boxes based on strategy.
Qualifications
  • Underwriting P&L experience
  • Strong Casualty expertise and underwriting experience
  • Deep understanding of how the pieces of the organization fit together to create value and deliver results
  • Maintain a solid grasp on the ever-changing context within which the business competes
  • Internationally experience preferred but not required
  • Objective and results-oriented
  • Leader with strategic mindset and demonstrated relationship building ability
  • Ability to form effective and trusting relationships with superiors, peers, and direct reports, studying and meeting the needs of key stakeholders
  • Ability to articulate views, engage othersideas, analyze data for insights, weigh alternatives, own the final call, and communicate decisions clearly
  • Attributes include: adaptability/openness to new experiences, achievement orientation, initiative, organizational awareness, self-awareness, humility, and empathy
  • Knowledge, skills and other capabilities normally acquired through a bachelors degree or equivalent and 12+ years of related experience
About Us
As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices
  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

Client-provided location(s): Boston, MA, USA; Chicago, IL, USA; Plano, TX, USA; Manhattan, New York, NY, USA; Suwanee, GA 30024, USA
Job ID: liberty_mutual-2025-69497-en_3
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • HSA
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Happy Hours
    • Snacks
    • On-Site Cafeteria
    • Casual Dress
    • Holiday Events
  • Vacation and Time Off

    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
    • Volunteer Time Off
    • Leave of Absence
  • Financial and Retirement

    • Performance Bonus
    • Pension
    • 401(K) With Company Matching
    • 401(K)
    • Financial Counseling
  • Professional Development

    • Mentor Program
    • Promote From Within
    • Learning and Development Stipend
    • Tuition Reimbursement
    • Internship Program
    • Associate or Rotational Training Program
    • Access to Online Courses
    • Lunch and Learns
    • Shadowing Opportunities

Company Videos

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