Why Work at Lenovo
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Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
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Description and Requirements
職務:
レノボのカルチャーに合わせ、ハードウェアやソフトウェアを含むソリューションパックを提案し、電話やメールを通じてSMB顧客にサービスを提供し、利益を最大化する。
顧客の様々なシナリオの要求を満たすために、毎日パイプラインをフォローアップし、隣接する新しいビジネスチャンスと戦略に焦点を当てた製品で拡張します。
顧客中心のサポートに専念し、CXの向上に注力することで、新規プロ登録とレノボのロイヤルカスタマー作りにつなげる。
IT環境における複数のタスクの優先順位を管理し、販売サイクルを通じて高いレベルの品質、正確性、プロセスの一貫性を維持するために積極的に監視し、努力します。
また、必要に応じて他の部門と連携し、トラブルシューティングや深堀りを支援し、問題領域における実行可能な戦略を導き出す。
グループ活動に参加し、プロセス強化のための開発を推進する。
条件
3～5年のSMB営業領域での経験
IT企業出身者であることが望ましい
最小限の監督下で業務を遂行する能力
自己主導型、強いコミュニケーション能力、対人関係能力
目標達成を阻害する要因を把握し、その問題点を解決するための改善案を策定し、実行する能力
テンポの良い環境での作業に慣れている
MS Office SuiteおよびExcelに堪能であれば尚可
Align with Lenovo's culture, proposal pack of solutions incl. hardware and software, service to SMB clients thru phone call and email to maximize profit.
Daily pipeline follow up to fulfill customer's different scenario requirement, extend with new business opportunity for adjacencies and strategy focused product.
Dedicate on customer-centric support, focus on CX improvement to lead new Pro registration and loyal Lenovo clients build.
Managing priorities with multiple task in IT environment, proactively monitors and strives to maintain high levels of quality, accuracy and process consistency throughout sales' cycle.
As needed coordinates planning activities with other holding functions, assisting with troubleshooting & deep dives to derive actionable strategies in trouble areas.
Participate in group activity to develop and drive for process enhancement
Position Requirements:
3-5 years' experience in sales territory
Preferably in IT company background
Ability to carry out tasks under minimal supervision
Self-driven, strong communication, and interpersonal skills
Comfortable working in a fast-paced environment
Proficiency in MS Office Suite and Excel would be plus
Additional Locations:
* Japan - Tōkyō - Chiyoda-Ku