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Description and Requirements
We are hiring a Spring 2025 Intern to join the Customer Quality Engineering team. The ThinkPad Beta Support Intern will assist the program manager in conducting beta testing for next-generation ThinkPads. This role will provide a broad range of lab-based experience inside Quality Engineering. This is a hands-on position which will expand your understanding of PC hardware, subsystems, and the Windows OS & drivers, in addition to the workings of a global team within one of the world's leading technology firms.
Responsibilities:
- System review, problem identification, defect triage and reporting
- Work with engineering teams for problem reproduction/debug and testing teams for solution verification
- Beta tester support
- Create power shell scrips
Qualifications:
- Sophomore level or higher pursing a degree in Engineering, Information Technology or related field
- Familiar with Windows OS
- Ability to troubleshoot PC issues
- Hobbyist or professional experience with PC assembly/repair preferred
- Self-motivated
- Good organizational skills
- Good communication skills
- Proficient in MS PowerPoint and Excel
- Ability to work full time hours onsite at our Morrisville location
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
Additional Locations:
* United States of America - North Carolina - Morrisville