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Description and Requirements

About Lenovo

Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that create a more inclusive, trustworthy, and sustainable digital society. By designing, engineering, and building the world's most complete portfolio of smart devices and infrastructure, we are also leading an Intelligent Transformation - to create better experiences and opportunities for millions of customers around the world. Join us in defining our world of tomorrow and creating smarter technology for all!

Who You'll Work With

Lenovo's Infrastructure Solutions Group is innovating the future-defined data center today. From the simplest to the most complex IT environments for all types of workloads, our servers, storage, networking, and solutions help maximize data centers' potential.

Location Work: Monterrey, Nuevo Leon

What You'll Do

Keep a flawless supply chain for LA requirements, tracking Material arrivals, developing a Production Plan, and Developing and following Priorities based on business needs such as executive focus, revenue, aging, and strategic orders. Assure on-time options and box fulfillment to comply with customers' commitments. The principal customers of the process are LAS, as confirmed by AR, MX, CO, PE, VE, Bolivia, Uruguay, Paraguay, Ecuador (BUPE), CAC, and Brazil orders.

After receiving the orders, it's necessary to execute appropriate fulfillment and materials transfers to suppliers and other locations, look for alternative parts when facing critical shortages through Engineering systems, validate and assure technical information, and provide engineering support to accomplish the best results for our customers.

Track off-spec and short ships when needed until closure with the customer. The interface between Order Execution (OE) Manufacturing, Sales Operations, and Customers to have crisp information to set the right customer expectations and challenge manufacturing to exceed expectations. Always focused on Client needs and success.

Translate vision and strategy into clear, actionable goals from manufacturing and Support areas. Utilize business performance reporting upper management against metrics and goals. Develop and implement solution plans to improve/meet customer expectations.

Responsibilities

• Backlog identification, tracking & status.
• Develop and establish priorities.
• Track critical shortages with Procurement to keep the right focus.
• Off-spec & Miss Shipment proposals, documents, and tracking with Engineering and Mfg.
• Document & track metrics and goals.
• Keep and enhance processes to meet ISO9000/ISO14000.
• Keep and improve processes, operations, and auditable controls.

Requirements

• 4+ years of customer fulfillment, order fulfillment, order entry, or procurement experience, and manufacturing.
• Strong attention to detail for monitoring and auditing solution processing services
• Proficiency in Microsoft Office applications
• Effective communication and time management skills
• Advanced English - written and spoken (mandatory)
• Self-motivated with the ability to work independently and within a team.
• Bachelor's degree
• Experience analyzing data and best practices to assess performance drivers.
• Experience with SAP (HANA)project management experience

What We Will Offer You:

• An open and stimulating environment within one of the most forward-thinking IT companies
• Flat structures and fast decision-making processes
• A flexible way of maintaining work-life balance working in a dynamic Manufacturing/Office environment.
• Attractive compensation package

Additional Locations:
* Mexico - Nuevo León - Monterrey

* Mexico - Nuevo León - Monterrey