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Description and Requirements
Lenovo is seeking an experienced Solution Architect who will develop custom and cost-effective services solutions for our customers. Successful candidates will evaluate customer opportunities as presented in, RFPs/RFQs or Opportunity Leads, from the Services Sales teams and use this information to develop services solutions to meet customer's requirements. Lenovo solutions include close to the box services; Professional and Managed services such as installation/deployment, Break fix, Modern Management, UEM, and Asset recovery services. As a Services Solution Architect, you will collaborate with internal teams and Lenovo Services Delivery Partners, as well as hold responsibility for scoping the requirements and identifying appropriate delivery strategy to meet the requirements and provide the best overall solution. The ideal candidate will successfully partner across multiple organizations including, but not limited to, sales; finance; service delivery; customers and business partners and is expected to lead all elements of the opportunity lifecycle from the opportunity kickoff; stakeholder coordination and end to end solution. The Solution Architect will develop Customer presentations, proposals, and internal governance collateral. Upon down select / award, the Solution Architect is responsible for the development of a Statement of Work contract with the selected business partner and/or customer and service delivery partner, which includes negotiation with the partner, internal delivery stakeholders and the customer to ensure that requirements are explicitly documented to prevent exposure. Finally, the Solution Architect is expected to manage assigned opportunities, and contribute to the overall business within the services group.
Position Requirements:
• 10 years of IT Services experience with at least 6 years of Solution Development and Costing for these types of IT Solutions: Managed Services, Professional Services and UEM, with the ability to learn DaaS. Experience must include attention to detail, Contract/SOW creation, and good Risk Management practices.
• Preference will be given to candidates with direct experience in IT Services Industry focused on End User devices.
• Must be fluent and proficient in speaking, reading, and writing in English
• Proven success in building solutions in the IT services industry
• Excellent communication, both oral and written, and presentation skills
• Solid organizational/prioritization skills, and commitment to meet deadlines
• Proficiency in utilizing PowerPoint, Excel, Word & Microsoft Dynamics or Salesforce
• Bachelor's degree, or equivalent experience required
Additional Locations:
* Mexico