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Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
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Description and Requirements
The inside sales team within the Lenovo direct business is responsible for growing our existing customer base and driving new customer acquisition. This role manages a team of SMB account representatives through stages of the sales process including but not limited to a sales queue, development, acquisition, and retention roles. This is a critical role which will be responsible to achieve weekly and quarterly aspirational targets along with driving the evolution of the sales team as Lenovo brings new solutions to market targeted towards SMB.
- Help define the short-term tactical plans and long-term strategy with the broader Lenovo Direct team
- Lead a high-performance team with prospecting, opportunity development and pipeline management
- Provide leadership in managing the operational and systems aspect of this role with awareness of customer relationship, opportunity prioritization and quota attainment.
- Build and maintain strong relationships with key stake holders, including Product Teams, Finance and Payments, Post-Sales Support and SMEs across all Lenovo solutions to support the customer acquisition and retention strategy.
- Manage the sales team, including quarterly target setting, ongoing management to achieve corporate and team goals, performance management at individual level, including setting Key Performance Indicators and reviewing each quarter end.
- Build a consultative selling approach around Lenovo products; PC & Peripherals, Data Center Products, Motorola Phones and Software and Services. Coaching and building a training calendar to support a cross selling approach to new and existing Lenovo customers.
- Drive a strong sales cadence to support pipeline management and forecasting to identify gaps and take timely corrective actions.
Basic Requirements:
- 8+ years' professional experience in sales
- Inside sales experience
Preferred Requirements:
- Experience leading a high-performance team selling IT hardware and software-based solutions
- Strong data-based decision making, collating unstructured data to make business decisions
- Ability to build long term strategic plans along with coming up with short term tactical actions to deliver on all aspirational targets (revenue/gross profit/services etc)
- Experienced in solution selling (services/software) driving the launch and go to market strategy sales strategy
- Understanding of sales management software like Microsoft Dynamics/Outreach.io
- Advanced in excel and power point
- Collaboration across functional teams
- Strong business and financial acumen
- Resilience to change and challenges and a humanistic approach to management
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
Additional Locations:
* United States of America - North Carolina - Morrisville