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Description and Requirements
About the organization and team:
• SSG's Services sales team leads the P&L for Services, Software and Solution sales for India
• work closely with IN Segment/BU Heads as well as the regional sales teams.
Day-To-Day Responsibilities:
• Drive Lenovo consumer services sales and penetration across India, aligning with strategic objectives and achieving revenue and profit targets.
• Collaborate closely with area managers and the sales team to meet weekly, monthly, and quarterly sales goals through effective resource deployment.
• Manage and optimize multiple sales channels (Online and Offline), implementing best-in-class practices for seamless operations and partnerships.
• Act as the voice of the customer, using insights to enhance customer experience (CX) and improve business strategies.
• Build and maintain strong relationships with internal teams, business partners, key accounts, and Large Format Retailers (LFR).
• Expertise in leveraging digital marketing strategies to drive demand generation, enhance customer engagement, and support strategic initiatives through effective collaboration with cross-functional teams.
Key Competencies Needed:
• Demonstrated excellence in sales and marketing roles with a proven track record of success.
• Comprehensive knowledge of the Services & Solutions business in a Technology OEM environment, with a pan-India perspective.
• Deep understanding of the end-to-end customer sales journey, with the ability to identify and maximize demand creation opportunities in both offline and online ecosystems.
• Extensive experience in retail operations and channel partner engagement.
• Confident, fearless, and articulate communicator with the ability to inspire collaboration and drive alignment across the organization.
Team Collaboration:
• India Consumer Business Unit and sub-segment sales
• India Leadership team, and AP Services Leadership team
Previous Experience:
• 10+ years of experience
• Good track record of Retail sales & marketing
• Work experience in IT/ITes industry
• Understanding of key RTMs and channel partner ecosystem in the IT/ITes space
Qualifications:
• MBA/ Graduate from top colleges
Additional Locations:
* India - Karnātaka - Bangalore
* India - Karnātaka - BANGALORE
NOTICE FOR PUBLIC
At Lenovo, we follow strict policies and legal compliance for our recruitment process, which includes role alignment, employment terms discussion, final selection and offer approval, and recording transactions in our internal system. Interviews may be conducted via audio, video, or in-person depending on the role, and you will always meet with an official Lenovo representative.
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