Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

• Provide service requirements and direction to Offering Development Teams (ODTs) resulting in products are with high quality, easy to diagnose and service within the allotted warranty & maintenance budgets.
• Ensure WW readiness for support of product prior to product shipment approval. Include 1) Spare parts are stocked worldwide, 2) Education for servicers is available and completed, 3) Service offering on-time availability for quote, 4) Pubs/code/tips available on web for customer and service partner, 5) support plan are in place to delight Lenovo customers with the highest quality service & support.
• Drive improvement on product design and function in order to reduce warranty costs generation over generation.
• Provide lifecycle service advice / continual improvement opportunities during the life of the product.