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Description and Requirements

Qualify suppliers, processes, equipment, devices and tools and commodities according to planning;

Ensure that suppliers meet the quality, reliability, functionality, characteristics and performance specifications within the Quality Standards certified by the Company and by any government certification standard,

Ensure clear and accurate communication of technical problems and requirements;

Contribute to improving process performance and solving technical problems with suppliers and/or production lines, through failure analysis and making sure that corrective actions are implemented appropriately and within the specified deadline;

Provide continuous feedback to suppliers about their performance in relation to their competition, new technology, qualifications, failure analysis, quality improvement, reliability, etc.;

Take care of Lenovo equipment and materials used in the development of its functions, such as notebooks, cell phones, tools, backpacks, and others;

Comply with the standards and procedures contained in the Quality, Environmental, Safety and Occupational Health Management Systems, as well as other Lenovo standards, procedures, and policies;

Perform other tasks related to the position and/or determined by the company.

Collect information from Quality Global team and lead sites on new products and assure implementation of quality requirements / targets on supplier process

Work on targets definition for KPIs and follow up on KPI results and target achievement

Quality Management Skills

Definition

Product Lifecycle Management (PLM)

Knowledge of PLM systems and how to manage a product's lifecycle from conception to disposal.

Inspection Techniques

Proficiency in various inspection methods, such as visual inspection, automated testing, and non-destructive testing.

Quality Standards & regulatory

Understanding of the specific quality challenges, standards, and regulations relevant to the product and the industry specific regulations

Lean Manufacturing

Knowledge of Lean principles to minimize waste and improve process quality. Skills in identifying areas for improvement and implementing process optimization techniques like Lean Manufacturing, Kaizen, or Six Sigma methodologies.

In-Process Quality Control (IPQC)

Skills in implementing IPQC to detect and address quality issues during the manufacturing process.

Sampling & Testing

Proficiency in developing sampling plans and conducting tests to verify process and product quality.

Quality Audits

Ability to conduct internal and external audits to ensure compliance with quality standards and regulatory requirements.

Statistical Analysis and Interpretation

Skills in using statistical tools (e.g., SPC, Minitab) to analyze data, control processes, and make data-driven decisions.

Governance of Quality Metrics & KPIs

Skills in defining and monitoring key performance indicators (KPIs) related to product and process quality.

Common Skills

Definition

Technology and Systems Knowledge

Familiarity with management software (e.g., ERP systems, WMS, TMS) and technologies like IoT, and AI)

Negotiation

Capability to reach agreements that benefit all parties involved, whether in business transactions, contract discussions, or conflict resolution.

Risk Management

Identifying potential risks in the process and developing strategies to mitigate them.

Project Management

Managing projects, including new product launches, process improvements, and technology implementations.

Financial Acumen

Knowledge of financial principles related to cost management, budgeting, and financial analysis within the operations. Skills in conducting cost-benefit analysis to evaluate material procurement, inventory strategies, and logistics.

Communication and Collaboration

Strong communication skills for working with cross-functional teams, Stakeholders, suppliers, and customers.

Problem-Solving and Critical Thinking

Ability to quickly identify issues and develop effective solutions. Proficiency in tools like Root Cause Analysis (RCA) Fishbone Diagram, 5 Whys, and Failure Mode and Effects Analysis (FMEA) to identify and address issues.

Change Management

Skills in managing change especially during process transformations or technology implementations.

Leadership and Team Management

Leading and mentoring teams, fostering a culture of excellence, and driving continuous improvement initiatives.

Customer Focus

Strong commitment to meeting customer expectations and ensuring customer satisfaction with product quality, cost an Delivery

Additional Locations:
* Indonesia