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MBG Online Sales Head, Indonesia

AT Lenovo
Lenovo

MBG Online Sales Head, Indonesia

Jakarta, Indonesia

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Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

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Description and Requirements

Business / Function: E-Commerce

Job Responsibilities:

  • As the E-Commerce expert, you will lead the formulation and execution of the long-term strategic roadmap for the country in this channel - working closely with the leadership team.
  • You will be responsible for the brand's online sales (both topline and PnL) and development of an excellent user experience and customer journey on the web.
  • Mentoring the team to build a formidable relationship with E-accounts to drive agreed business growth and turnover.
  • Scale direct-to-consumer online sales for the brand (as applicable) - while maintaining the brand experience and the broader brand strategy
  • Drive collaboration with technology and data teams to improve site performance and execute global best practices in the country.
  • Lead and negotiate annual agreements with E-accounts and finalize the Joint Business Plan (JBP) after coordination with multiple stakeholders.
  • Business and market development and scope out opportunities for growth and key initiatives to leverage category growth and market share.
  • You will manage media and promotions on the platforms, along with brands - make brands partners in customer communication.
  • You will innovate and activate key launches, campaigns and collaborations with marketing and digital for impactful brand presence leading to business.
  • You will drive efficiency and effectiveness across supply chain and customer care through accuracy in demand forecasting and setting supply chain and logistics processes.

Key Deliverables:

  • Business delivery of turnover and market share as agreed.
  • Aligned profitability of the Ecommerce channel Excellence in execution to drive superior customer experience.
  • Drive efficiency and effectiveness for all media and promotional campaigns Building a strong Ecommerce team and upskilling all key stakeholders in terms of their understanding of the new channel and its drivers

Key Competencies:

  • A confident and articulate communicator capable of inspiring strong collaboration Build and manage relationships.
  • Ability to manage simultaneous projects and meet deadlines.
  • Business results oriented: ability to perform, to budget and manage forecast.
  • Proactive, positive and innovative mind Strong analytical, problem solving and project management skills.
  • Attention to detail and complex processes. Understanding of digital and tech is the key.

Summary:

  • Responsible for overall sales of e-commerce across marketplaces.
  • To make sales plan and execute the regular and seasonal promotions.
  • Business Strategy for E-Commerce - Devise strategy to achieve the plan, sales monitoring, leverage both B2B and B2C channel to build omnichannel offering integrating dealers, distributors, and own stores.
  • Annual sales planning and monitoring with partners, Relationship management with agencies and partners, new channel partner identification and development in line with sales Strategy.
  • Product Management for Brand.Com (Website & applications) - Develop and leverage digital levers - UI/UX, Marketing banners, Assortment and product sequencing, personalization, AR/VR, etc.
  • Managing the Brand.Com-Taking decisions on Product assortment basis consumer insights, Understanding the Terms of trade, active participation in the resolution of legal and commercial issues of marketplaces.
  • Merchandising & Category Management Develop exclusive product portfolio along with product and design team based on customer insights and trends on e-commerce channel.
  • Develop processes and system along with accounting, financial and commercial team to enable omnichannel commerce.
  • Drive customer experience by collaborating with technology team, commercial and financial teams.
  • Responsible for catalogue management and ensuring product related information is proper across all platforms and help in driving sales and engagement.

Additional Locations:
* Indonesia

Client-provided location(s): Central Jakarta, Central Jakarta City, Jakarta, Indonesia; Indonesia
Job ID: Lenovo-WD00074158
Employment Type: Full Time