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Description and Requirements

We are currently recruiting an intern for EMEA Sales Support Team, who will play a key role in supporting our sales teams across EMEA and optimizing our services sales processes, The candidate will be responsible for understanding the end-to-end systems used to create and manage the maintenance contracts and support day-to-day activity in those systems.

The Sales Support & Claims team is crucial for Lenovo to help our business grow, speed up the contract process, and increase customer satisfaction. This is a great opportunity for you to become a part of a great team in a fast-growing business, which will bring you many opportunities to develop your career, use your potential, influence the processes set up, communicate in foreign languages daily, and get a sense of Lenovo's business.

We are looking for proactive people who do not like a routine at work. The team supports the EMEA region.

Interactions: The team will interact with Sales teams (40%), internal customers (e.g. Pricing, Order Management, Marketing, Project Managers, and Developers - 20%), and external customers / Lenovo Business Partners (40%) This position is dedicated to meeting the expectations of internal and external customers.

Responsibilities include:

• Contract Creation
• Validation of terms and conditions
• Contract Maintenance
• Contract Renewals
• Contract Registration
• Proposal and Price Quotes Creation
• and more

Other requirements include:

• The position is suitable for university students
• Business level English skills both written and verbal (another foreign language is an advantage such as: German, French, Italian or Spanish)
• Reporting and analysis skills
• Customer Satisfaction and Customer Escalation Management
• Strong ability to gather, analyze, monitor, and document data
• Experience in resolving financial disputes
• Interpersonal and relationship management skills
• Flexibility to work in a fast-paced environment and manage multiple concurrent tasks

What we offer:

• Diverse and dynamic work environment
• Lenovo laptop
• Option to grow and stay in the company after the internship is finished
• Support for career development
• Salary: 7 EUR per hour

We are looking forward to discussing this internship opportunity with you soon!

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations:
* Slovakia