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Description and Requirements
Job Summary
1) Lead and manage the LAS Fulfillment team to achieve operational goals.
2) Provide guidance, mentoring, and support to team members.
3) Monitor and manage backlog to maintain service level agreements (SLAs)
4) Drive continuous improvement projects focusing on automation and efficiency enhancements.
4) Collaborate with cross-functional teams
5) Review and resolve escalated orders to ensure customer satisfaction
6) Work closely with the sales ops, logistics, MFG sites and supply teams to address bottlenecks.
7) Analyze supply and demand trends to preemptively address potential gaps.
Qualifications:
1) Bachelor's degree in Supply Chain Management, Business Administration, or a related field.
2) 3-5 years of experience in supply chain, logistics, or order fulfillment roles.
3) Proven leadership experience in managing teams and driving performance.
4) Strong understanding of digital transformation and process automation in supply chains.
5) Excellent analytical, problem-solving, and communication skills.
6) Proficiency in relevant tools ( SAP, Excel, PPT, Power BI).
7) Fluency in English
Additional Locations:
* Mexico - Nuevo León - Monterrey
* Mexico - Nuevo León - Monterrey