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IT Technical Analyst

AT Lenovo
Lenovo

IT Technical Analyst

Morrisville, NC

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

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This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

This role requires a candidate that is willing to work onsite in Morrisville, NC or is willing to relocate to the area. This candidate will work a hybrid model with three days onsite and two days remote.

This role requires a candidate that can speak both English and Mandarin fluently. This is a requirement.

IT Technical Analyst

The Technical Analyst is responsible for managing the product roadmap and the design, development, and execution of the eCommerce related business requirements to support B2C and B2B use cases. The product owner is responsible for developing a deep knowledge of the day-to-day interaction of our customers and operation of our business to develop and support on-going Online application improvements. The product owner should have good background knowledge or experience in IT development and be able to translate complex business processes into detailed and clear user stories to direct the development work.

Duties and Responsibilities:

  • Define a long-term product roadmap while identifying key opportunities and strategic partnerships.
  • Demonstrate and develop deep domain expertise, competitive landscape awareness, and provide consulting on best practices and emerging trends.
  • Deliver solutions which specify processes, technology, staffing, and project management required for implementation.
  • Define and manage requirements for capabilities - includes business solution concepts, user stories, test case input, business case (ROI value) or other documents.
  • Engage UX on Concept Work, Wireframes, Comps and Prototypes.
  • Participate in Release & Sprint Planning.
  • Establish business and web success metrics with analytics team and monitor results.
  • Drive need and priority throughout the software development lifecycle.
  • Ensure that business and customer interests are represented, and that online development / engineering / user experience teams are aligned on those needs.
  • Consultation as "trusted expert advisor" role to both internal and external stakeholders, including formal advice, Executive customer presentations, and speaking engagements at industry conferences.
  • Communicate Project status and Demos to Stakeholders & Executives.

Required Qualifications:

  • Bachelor's Degree or equivalent experience.
  • Ability to speak English and Mandarin fluently.
  • 3+ years of experience supporting product roadmaps and delivering new product solutions.

Preferred Skills:

  • Knowledge of system development methodology, product management, analytical/problem solving skills and relevant development and technology skills
  • Excellent verbal and written communications skills
  • Ability to work and analyze complex issues
  • Ability to work in complex and diverse global team
  • Ability to communicate with audiences at various levels in a manner that is most effective
  • Ability to work with the technology team to understand the technical constraints and develop a plan together
  • Ability to build external alliances with customers and industry experts to gain and share
  • Ability to work in an Agile environment to deliver on the product roadmap

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations:
* United States of America - North Carolina - Morrisville

Client-provided location(s): Morrisville, NC, USA
Job ID: Lenovo-WD00073043
Employment Type: Full Time