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Inside Sales Support Representatiive - CAP

AT Lenovo
Lenovo

Inside Sales Support Representatiive - CAP

Kuala Lumpur, Malaysia

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

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This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

Key Responsibility:

  • Supports quotation/pricing request and managing priorities with multiple stakeholders in IT environment/products.
  • Proactively monitors and strives to maintain high levels of quality, accuracy and process consistency in the sales operations organization's planning efforts.
  • Develops and maintains internal support processes for sellers and their business partners, including OVP reporting and custom builds
  • As needed coordinates planning activities with other stake holding functions & deep dives to derive actionable strategies in trouble areas.
  • Focuses on continuous process and experience improvement, assisting with troubleshooting and development of new processes
  • Provides content for enablement related to processes and partner operations
  • Builds peer support and strong internal-company relationships with other key employees
  • Participate in group activity to develop and drive for process enhancement
  • May operate on a multi-country basis.

Position Requirements:

  • Bachelor's Degree or equivalent experience
  • 5-7 years' experience in inside sales or sales operations
  • Ability to carry out tasks under minimal supervision
  • Strong presentation, communication, and interpersonal skills
  • Comfortable working in a fast-paced environment
  • Proficiency in MS Office Suite and Excel
  • Experience with operational tools (CRM, Salesforce, D365)
  • Preferably in IT company background

Additional Locations:
* Malaysia

Client-provided location(s): Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia; Malaysia
Job ID: Lenovo-WD00070801
Employment Type: Full Time