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Dynamics Analyst

AT Lenovo
Lenovo

Dynamics Analyst

Kuala Lumpur, Malaysia

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

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This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

Key Responsibilities:

  • Business Requirements Analysis: Engage with clients to gather and analyze business requirements, document processes, and map them to Dynamics 365 functionalities.
  • Solution Design: Design and configure Dynamics 365 solutions to meet the specific needs of clients, ensuring alignment with industry best practices and optimizing business workflows.
  • Implementation & Configuration: Customize and configure Dynamics 365 modules, including Sales, Customer Service, Field Service, Marketing, Finance, and Operations, based on the functional requirements.
  • System Testing: Conduct system testing, including functional and user acceptance testing, to ensure the integrity of the Dynamics 365 solution.
  • End-User Training: Provide training sessions and materials for end-users and client stakeholders to ensure successful adoption of the platform.
  • Support & Troubleshooting: Provide ongoing post-implementation support, troubleshooting issues, and refining solutions to meet evolving business needs.

Skills & Qualifications:

  • Experience: 5 years of hands-on experience working with Dynamics 365, including a deep understanding of core modules such as Sales, Customer Service, Marketing, or Project Operation.
  • Knowledge: Strong knowledge of business process modeling, data structures, and integration between Dynamics 365 modules.
  • Technical Proficiency: Proficiency in configuring entities, workflows, forms, views, and reports within Dynamics 365.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex concepts to non-technical stakeholders.
  • Problem-Solving: Strong analytical and problem-solving skills to identify issues and develop innovative solutions.
  • Certifications: Relevant Microsoft Dynamics 365 certifications (such as MB-200, MB-210, MB-230, etc.) are preferred.
  • Education: Bachelor's degree in Information Technology, or a related field, or equivalent experience.
  • Language Proficiency - English & Mandarin

Additional Locations:
* Malaysia - Selangor - Petaling Jaya

Client-provided location(s): Petaling Jaya, Selangor, Malaysia
Job ID: Lenovo-WD00077226
Employment Type: Full Time