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DRC Trainer

AT Lenovo
Lenovo

DRC Trainer

Burlington, NC

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

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This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

Responsibilities:

• Develops and delivers production and quality training to the Depot Repair Center personnel based on prescribed Lenovo guidelines and tools.
• Develop innovative and easy-to-understand training program.
• Create skills matrix on the USFC DRC personnel for operational assessment and readiness for machine repair, warehousing functions, material handling jobs
• Prepare schedules, provide classroom training AND on-the-job training to new hires and part-time workers.
• Analyze learning needs and develop appropriate training material.
• Interact with technical experts, supervisors and design course content.
• Document and maintain training records for all repair center personnel.
• Interact with respective departments in scheduling training programs.
• Execute a variety of related processes and procedures which require interaction with other departments. (Example ESD training, entitlement training, parts handling, etc.)
• Ability to evaluate student's comprehension:
OJT Training
Classroom training
On line Boot Camp training
• Attend T3 training (train the trainer) when new machine is launched.
• Develop training plan and roll out plan for new product introduction.
• Work with individual development programs for associates who require additional training
• Assist analyzing quality issues as product concerns, training concerns.
• Develop individual development plans.

All other duties as assigned by the Lenovo/USFC Management Team to include Supervisors, Leads, etc.

Basic Qualifications:
• Previous teaching certification a plus
• Flexible work schedule to support both shifts.

Preferred Qualifications:• HS or AA Degree/Trade Certificate preferred.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations:
* United States of America - North Carolina - Whitsett

Client-provided location(s): Whitsett, NC, USA
Job ID: Lenovo-WD00075770
Employment Type: Full Time