Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

• Explore new eCommerce capabilities based on industry trends and business needs.
• Manage end-to-end requirement definition for our B2C and SMB customers and internal stakeholders to provide cross-functional web solutions, using Agile methodologies.
• Work closely with business stakeholders to quantify business impact and business case for new capabilities.
• Coordinate with 3rd-party providers, Lenovo DT/IT, and other supporting teams to understand process impacts and estimate costs.
• Lead E2E blueprinting exercises with key stakeholders and functional web product managers to ensure all integration, resources, and process dependencies are addressed prior to development.
• Document process flows, integration mappings and changes to Telesales and support procedures.
• Engage UX on research, concept work, wireframes, comps, and prototypes.
• Lead cadence calls with stakeholders and executives to communicate status, ensure that deliverables are on schedule, and open issues are being properly addressed.
• Define E2E UAT test cases for new requirements across 3rd-party and other dependent Lenovo teams.
• Establish business and web success metrics with our analytics team and monitor ROI.
• Work with stakeholders to ensure new processes and procedures are clearly documented.
• Ensure users are trained on new functions and how to manage enablement and issues.
• Report to executives on progress toward KPIs, trends, and projects.

• Bachelor's degree or higher required
• At least 7 years of experience in a product management environment in eCommerce, with a preferred concentration in the Services product upsell space
• Experience in constructing complex solutions and documenting requirements
• Experience communicating/advocating for projects with executives
• Experience working in a collaborative and energetic team environment
• Excellent problem solving and decision-making skills; deal with ambiguity in a fast-paced e-business environment
• Self-directed and proactive
• Ability to work cross-functionally in order to achieve desired results, on time
• Able to work across various time zones; off-hours and long hours as needed
• A clear sense of accountability & ownership
• Effectively builds & delivers presentations to all levels of management
• Knowledge of JIRA, Adobe Analytics

• Experience with Agile, Scrum or other product methodologies