Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

• Creating custom solution for new Warranty Services (creating custom Part numbers)
• Actively consulting and providing offers of Lenovo Services products to customers/partners (providing information of warranties - consulting what is the best choice)
• Providing custom solution for warranty services, preparing report by facilitating appropriate services and created offers to buyers regarding products. (Creating report from serial numbers/customer's ID provided and offer possibilities for further upgrades including pricing)
• Tracking and categorizing customer communications & order life cycle (checking custom Part numbers and if they were sold)
• Proactively supporting customers by spotting trends and predicting customer needs
• Providing information about availability of services worldwide
• Cooperating with external/internal supplier to deliver best product to the customers
• Cooperating with other teams to provide info of new services, giving information/approval to registration team to process purchased warranties

• 3+ years of experience in sales/sales-like environment, ideally within an IT corporate
• Fluent English (written, verbal, interpersonal)
• Excellent communication & collaboration skills
• Highly organized and effective, able to demonstrate an ability to priorities workloads, and personal time management
• A good working knowledge of MS Office, especially MS Excel
• Team player attitude

• 3 sick days per year
• Additional vacation days
• 100% sick leave compensation up to 2 months per year
• A broad selection of soft and hard skills trainings and individual mentoring
• 1:1 contribution to the Third Pillar Pension System
• Home office flexibility upon team agreement