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Customer Ops Coordinator

AT Lenovo
Lenovo

Customer Ops Coordinator

Monterrey, Mexico

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

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This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

The Customer Ops Coordinator is responsible to support Lenovo customers (Large Enterprise Direct, Mid-
Market, Small/Medium Business, Business Partner, Consumer) in a variety of areas including: - Order
management (order entry processing, changes on orders, returns management, disputes, etc), - Backlog
Management, pulling of and analyzing reports, customer contact, ship support, and working with execution on
build requirements/shipment - Pricing/contracts monitoring and processing. -Creation and maintenance of
Customer Master Records

Additional Locations:
* Mexico - Nuevo León - Monterrey

* Mexico - Nuevo León - Monterrey

Client-provided location(s): Monterrey, Nuevo Leon, Mexico
Job ID: Lenovo-WD00071367
Employment Type: Full Time