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Website Support Technician

AT Leidos
Leidos

Website Support Technician

Alexandria, VA

Description

The Test and Training Enabling Architecture (TENA) program at Leidos is looking to add a Website Support Technician to our team. Our mission is to develop tools for the United States Department of Defense test and training communities, to increase the speed of the development cycle, to get capabilities to the warfighter more rapidly. The Website Support Technician will work within a team of engineers, developers and system administrators adding new capabilities to our enclaves, as well as ensuring the existing systems are secure and performing as intended.

This position is located in Alexandria, VA and does require the ability to work on site weekly but you will also have the opportunity to work remote 2-3 days a week as well.

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Primary Responsibilities:

  • Provide support for website services, including troubleshooting and triage, handling service requests
  • Create, update, and maintain user documentation
  • Research, investigate, evaluate, and document new services, existing service upgrades

Basic Qualifications:

  • US Citizen and the ability to obtain a Secret Clearance is required
  • 2+ years of experience and a Bachelors degree. Additional experience can be considered in lieu of a degree.
  • 2+ years in providing customer support via email and web-based systems
  • Experience with using Jira, Confluence
  • Experience with SSH

Preferred Qualifications:

  • 2+ years programming experience with Python, Java
  • 2+ years with using *nix-based operating systems
  • Experience with using/administering Artifactory
  • Experience with using/administering Bitbucket
  • Experience with using/administering Confluence
  • Experience with using/administering Jira

Original Posting:

March 26, 2025
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $57,850.00 - $104,575.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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Client-provided location(s): Alexandria, VA, USA
Job ID: Leidos-R-00156334
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program