Scrum Master

Passionate about customer success by being determined to understand and respond to our customers' needs as if they were our own. United as a team, we are bound together by our conviction that ethics and integrity is core to how we operate.

Leidos is a global science and technology solutions leader working to solve the world's toughest challenges in the defence, intelligence, homeland security, civil, and health markets. The company's 33,000 employees support vital missions for government and commercial customers.

Candidate must be eligible to undergo security clearance (DV).

Key Responsibilities:

• Facilitate Scrum Ceremonies: daily stand-ups, sprint planning, sprint reviews, and retrospectives.
• Guide the Scrum Team
• Ensure Sprint Goal Delivery: tracking progress, ensuring tasks are on track, and managing scope creep.
• Foster Collaboration: Encourage open communication and collaboration among team members, as well as between the team and stakeholders.
• Maintain Product Backlog: Work closely with the Product Owner to ensure the backlog is refined, prioritised, and ready for future sprints.
• Monitor Team Performance: Track team performance using key Agile metrics such as velocity, burndown charts, and other relevant KPIs.
• Facilitate Continuous Improvement: Lead retrospectives and help the team identify areas for improvement, implementing actionable feedback in future sprints.
• Support Release Planning: Assist in coordinating ServiceNow release schedules, ensuring that sprint deliverables align with overall release timelines.
• Engage Stakeholders: Work with customers on their premises.
• Resolve Conflicts: Address and mediate any conflicts within the team, ensuring a healthy and productive working environment.
• Collaboration with Security Teams: Work closely with Authority security teams to align ServiceNow security measures with Authority security standards and policies.
• Manage acceptance events and sign off, of new capabilities and functionality.
• Ability to act as an interface between Architects, Developers and Support Staff.
• Have technical project management awareness, including regular reporting to programme manager and provide labour forecasting, team training requirements.
• Work with Supply Management to ensure software licencing is managed and renewed effectively.
• Work with Service Delivery Manager to ensure delivery of service, and resources are utilised correctly.

You will have:

• Experience in previous Scrum Master or Technical Project Manager roles.
• Experience with Agile or Scrum methodologies.
• Familiarity with IT service management tools.
• Understanding of ITIL/ITSM principles.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.

Additional Skills:

• ServiceNow experience is desirable.
• Transitioning of systems to service.

WHAT DO WE DO FOR YOU?

At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.
We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes:

• Contributory Pension Scheme
• Private Medical Insurance
• 33 days Annual Leave (including public and privilege holidays)
• Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme)

• Dynamic Working

Commitment to Diversity:

We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs.

Who We Are:

Leidos UK & EUROPE - we work to make the world safer, healthier, and more efficient through technology, engineering and science.

Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation.

What Makes Us Different:

Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change.

Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours.

People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future.

Original Posting Date:

2025-02-14
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.