Description

Looking for an opportunity to make an impact?

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.

If this sounds like a mission you want to be a part of, keep reading!

Civilian Health Solutions uses a wide range of capabilities in Digital Modernization, Mission Software Systems, and enabling technologies like Artificial Intelligence and Machine Learning to support our customers' mission in advancing biomedical research and protecting public health. Our team's focus is ensuring our health customers have the right solutions to keep pace with an ever-evolving public health landscape and prevent the next public health crisis. To explore and learn more, click here!

• Lead the management and optimization of the Exchange Online environment to ensure reliable, secure, and efficient email communication across the organization.
• Develop and enforce policies for email retention, sensitivity labeling, and classification to comply with federal regulations and organizational standards.
• Oversee the implementation of email-related security measures, including threat protection, to safeguard against evolving cyber threats and ensure compliance with federal security standards.

• Ensure the Exchange Online environment meets all federal compliance requirements, particularly those related to GCC tenants, including security, retention, and data governance policies such as capstone emails, email labeling and email encryption.
• Lead the integration of Microsoft Defender and Sentinel for comprehensive security monitoring and incident response, ensuring policies and automated response actions are aligned with organizational and regulatory requirements.

• Collaborate with cross-functional teams to align Exchange Online capabilities with organizational needs, driving improvements in email management, security, and user productivity.
• Stay current with updates and advancements in Exchange Online and related Microsoft 365 technologies, proactively implementing enhancements to improve service delivery and support organizational objectives.
• Utilize innovative tools and features, such as Copilot, to enhance the efficiency and effectiveness of email management practices within the organization.

• Oversee the monitoring of email flow, usage patterns, and service health to proactively identify issues and opportunities for optimization.
• Ensure comprehensive documentation of system configurations, policies, procedures, and service records to support auditing, compliance, and future planning.

• Provide guidance and mentorship to junior IT staff, fostering a culture of continuous learning and professional development within the team.
• Act as a subject matter expert in Exchange Online administration, particularly in a federal agency context, to support strategic initiatives and organizational growth.

• Bachelor's degree in computer science, Information Technology, or a related field with 8-10 years of relevant experience.
• Minimum of 5 years of hands-on experience in M365 administration.
• Strong understanding of M365 security and compliance capabilities.
• Possess one or more Microsoft 365 certifications. E.g., Microsoft 365 Certified: Messaging Administrator Associate, Enterprise Administrator Expert, Security, Compliance, and Identity Fundamentals.
• Excellent communication and collaboration skills.
• Working experience with a federal agency is highly desired.

• Expertise in managing M365 B2B collaboration and establishing trust relationships among multiple federal agencies.
• Proficiency in managing guest user access and secure external sharing within Exchange Online, ensuring secure and compliant communication.
• Familiarity with Entra ID B2B settings and Conditional Access policies for secure collaboration across organizations.
• Strong understanding of data governance and lifecycle management in a multi-tenant environment.
• Experience with Agile development methodologies.
• Proficiency with tools such as Jira, Confluence, and Zendesk.