Description

Leidos has a challenging and exciting opportunity for a self-motivated Lifecycle Support Analyst Specialist to join our team supporting a nationally significant and fast-paced program that uses Scaled Agile Framework (SAFe) methodology. This contract is a multi-year contract providing system engineering, development, test, integration and operational support focused on injecting new technology and adding advanced capabilities while continuing to support an on-going mission and operational system.

Job Summary:

The selected individual will track and help with the management of equipment and software license information for a large, complex hardware/software system consisting of multiple geographically distributed nodes and diverse configurations within a multifaceted network environment. The candidate will work closely with Infrastructure Teams, System Test, System Administration, Integration Engineers, and Software Engineers to support the tracking of hardware and software statuses across the program. The selected candidate will assist with Configuration Management/collaboration tool administration, facilitate continuous process improvement, and create and maintain documentation, as required.

• Track and help with the management of hardware assets, software, and software license information for a large, complex hardware/software system consisting of multiple geographically distributed systems and diverse configurations within a multifaceted network environment.
• Help create and refine documentation for a large-scale environment and tracking of hardware, software assets, resources, and facilitate continuous process improvements.
• Identify, control, document, verify, and create detailed reports regarding program assets.
• Assist with Configuration Management/collaboration tool administration.
• Help manage software assets for control and distribution to other teams across the program.
• Provide support to various program teams.

• Candidates must possess an active TS/SCI with polygraph to be considered for this role.

• Bachelor's Degree and at least eight (8) years of government purchasing, quality control, data management, and hardware/software management. Additional experience may be substituted for a degree.
• Must have at least three (3) years of large-scale quality control, data management, hardware/software management, and government purchasing experience.
• Must have experience with hardware warranties and maintenance, and/or software licenses and support.
• Must have experience and be comfortable working with teams to gather information related to the lifecycle of equipment and software
• Must have experience working with other teams to gather information related to the hardware and software.
• Must be detail-oriented and have the ability to handle time-sensitive tasking.
• Must possess strong organizational and interpersonal skills and possess excellent written and oral communication skills.
• Must be self-motivated, proactive, capable of independently and effectively planning, and prioritizing tasks.
• Must possess a positive attitude and excellent people skills.

• Experience working in an Agile development environment.
• System Administration experience, help desk, or hands-on experience with hardware and software maintenance is strongly preferred.
• Quality Assurance, Configuration Management, and/or Audit experience, particularly on a large technical system.