• Service Management: Oversee the deployment, management, and optimization of cloud services across multiple platforms (e.g., AWS, Azure, Google Cloud).
• Team Leadership: Lead and mentor a team of cloud engineers and administrators, fostering a collaborative environment that encourages professional growth and knowledge sharing.
• Budgeting and Cost Management: Develop and manage budgets for cloud services, monitoring spending and optimizing costs through efficient resource utilization.
• Security and Compliance: Ensure cloud solutions comply with relevant regulations and security standards, implementing best practices for data protection and access control.
• Performance Monitoring: Establish metrics and KPIs to monitor cloud performance, analyzing data to identify trends and drive continuous improvement.
• Vendor Management: Manage relationships with cloud service providers, negotiating contracts and ensuring service levels meet organizational needs.
• Disaster Recovery: Develop and maintain disaster recovery plans and business continuity strategies for hybrid, multi-cloud environments.
• Collaboration: Work closely with IT, development, and business teams to ensure cloud solutions meet operational requirements and support application development.
• Innovation and Research: Stay up to date with emerging cloud technologies and trends, evaluating potential new tools and services that can enhance cloud service offerings and delivery.
• Customer satisfaction: Responsible for customer satisfaction of cloud service offerings.
• Develop product roadmaps and manage the service catalog lifecycle.
• Define and document cloud service offerings, features, and service pricing.
• Conduct customer analysis and gather feedback to refine and improve services.
• Ensure each service offering has a defined Product Owner
• Manage daily operations for cloud environments to ensure performance, availability, and security.
• Lead the incident response team and coordinate resolution efforts.
• Implement and maintain standard enterprise cloud monitoring processes and tools as well as cloud automation standards and tools.

Basic Qualifications:

• Bachelor's degree in computer science, Information Technology, or a related field.
• 5+ years of experience in cloud services management or related roles, with a strong understanding of cloud architecture and services.
• Proven experience managing cloud environments (e.g., AWS, Azure, Google Cloud) and related technologies.
• Strong knowledge of cloud security best practices and compliance requirements.
• Excellent leadership, oral and written communication, and interpersonal skills.
• Ability to analyze complex problems and develop effective solutions.
• Creativity to imagine innovative, effective new cloud solutions and designs.
• Must be able to manage multiple issues simultaneously.
• Understanding and appropriately responding to feedback promptly.

Preferred Qualifications:

• Master's degree in related field
• 5+ years of infrastructure operations experience across multiple disciplines (OS, hypervisor, storage) with a competent understanding of hybrid cloud service operations
• Certifications such as AWS Certified Solutions Architect, Azure Administrator, or Google Cloud Professional Architect.
• Experience with automation and orchestration tools (e.g., Terraform, Ansible).
• General understanding of ITSM processes and experience with agile methodologies like Scrum, Kanban, SAFe using technologies like Jira or ServiceNow
• General understanding of DevSecOps concepts and Site Reliability Engineering with cloud automation experience

Potential for Telework (if any):

Yes, with ability to be onsite upon request.

Original Posting Date:

2024-10-29
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $122,200.00 - $220,900.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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