Description
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At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainable. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.
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Leidos is hiring a Change Configuration Control Officer for the Air Force National Capital Region (AFNCR) Information Technology Services (ITS) program within the Digital Modernization Sector. Candidates require a SECRET clearance and will perform the Air Force's Job Control function on-site at Joint Base Andrews.
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The Leidos Digital Modernization Sector provides a diverse portfolio of systems, solutions, and services covering land, sea, air, space, and cyberspace for customers worldwide. Solutions for Defense include enterprise and mission IT, large-scale intelligence systems, command and control, geospatial and data analytics, cybersecurity, logistics, training, and intelligence analysis and operations support. Our team is solving the world's toughest security challenges for customers with "can't fail" missions.
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Responsibilities Include:
- Acts as Job Controller for the Cyber Support Squadron (CySS) and works in coordination with three other squadron Job Controllers personnel.
- Responsible for distributing, tracking, and ensuring prioritization of all changes/jobs assigned to production work centers (PWCs) for the AFDW Enterprise groups/queues
- Responsible for distributing, tracking, and ensuring prioritization of all changes/jobs assigned to production work centers (PWCs) under the CySS.
- Coordinate with developmental and operational teams (Project/Configuration Managers) to maintain baselines, supporting operational systems.
- Report the status of changes/jobs to customer leadership and to the Communications Focal Point (CFP).
- Use automated ticketing tools to assign or re-assign tasks/jobs between Production Work Centers (PWCs).
- Implement US Air Force job control procedures consistent with Technical Order (TO) 00-33A-1001.
- Assist PWCs and technicians with detailed information as needed.
- Provide updates to the CFP's common operational picture (COP) for senior leader updates.
- Establish and execute job control procedures in support of customer goals and current DoD regulations.
Required Experience, Skills, and Education:
- Requires Bachelors degree and 2+ years of prior relevant experience or Masters with less than 2 years of prior relevant experience, additional relevant years of experience in combination with or without other education will be accepted in lieu of a degree.
- Excellent communication skills and an ability to manage/analyze operational information concerning change management/job control.
- Ability to develop strong relationships with customers.
- Proven experience as a self-starter; successfully operating/producing results with limited daily direction.
- Demonstrated proficiency in organizational, project, and time management skills
- Proven ability to work effectively and independently within a team environment.
- Exceptional ability to solve problems and think analytically.
- Strong attention to detail.
Preferred Experience, Skills, and Education:
- Possess and demonstrate superb customer service skills and the ability to work independently, prioritize, schedule, and complete multiple tasks along with extensive knowledge and experience in specialized area of expertise, especially as it relates to the Department of Defense (DoD).
- Advanced degree in a technical or business discipline.
- Experience with JFHQ-DoDIN TASKORDs, MTOs, and IAVMs.
- Strong written communication skills and an ability to coordinate issues and concerns with leadership, peers, and associated teams.
- Experience with Remedy or an equivalent ticketing system.
- Prior Air Force experience.
Clearance Required:
- Active DoD Secret security clearance.
Original Posting Date:
2024-11-05
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range $55,250.00 - $99,875.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.