Description
The Digital Modernization sector at Leidos currently has an opening for a Network Monitoring Analyst at MacDill AFB, Tampa, FL.
This position will provide Authorized Service Interruption (ASI) Management for DISA CENTRAL/CENTCOM at MacDill AFB. This person will provide situational awareness of ASI whenever shared systems, equipment, servers, applications, or services are required to be down to accomplish either a short notice (uncoordinated) or pre-planned (coordinated) maintenance activities. Active DoD TS/SCI Security Clearance required. The incumbent will rotate between day shift (Mon-Fri 0600-1400) and swing shift (Mon-Fri 1400-2200).
Primary Responsibilities
- Monitor, track, and report throughout CENTCOM AOR and CENTCOM HQs on items such as system reboots, facility power events, software updates, implementation of security patches, hardware/upgrades/replacements, cable repairs/upgrades, routine preventive maintenance or other similar activity that will result in a service interruption.
- Conduct senior level executive briefings.
- Prepare DISA CENTRAL DNC priority/high interest ASI presentations or DISA's Morning Operational Brief.
- Track and report on high interest ASI items, fields on average 150 informational requests per month.
- Review ASI portal inputs, analyze the potential impacts of a local/Enterprise scheduled/unscheduled events; assess potential impacts to critical infrastructure and assets supporting assigned missions and report results of the analysis and assessment.
- Maintain situational awareness for DISA CENTRAL Leadership through monitoring, directing, coordinating, and de-conflicting DISA coordinated maintenance actions
- Coordinate Periods of Non-Disruption (POND) impacting the CENTCOM area of operations based on risk assessments and desired end-states, coordinate conflict resolution, escalate issues that cannot be resolved or de-conflicted to the DISA CENTRAL Battle Captain.
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Basic Qualifications
- Active DoD TS / SCI Clearance
- Bachelor's degree in a relevant technical discipline and 2 years of overall related experience; 4+ years of additional related years of experience is accepted in lieu of a degree.
- Network Operations/Incident Management experience
- Good oral and written communication skills
- Ability to write reports free of spelling and grammatical errors
- Ability to work days, swings or weekend coverage if operational mission requirements exist
- Experience with Microsoft Office (Excel, Word, Outlook, Powerpoint, & Sharepoint)
Preferred Qualifications
- Knowledge of the ASI process across all DISA services including transport, application, and service
- Familiarity with system applications used to perform this function: ITSM, Team, Sharepoint Global Video System (GVS), World-Wide Online System (WWOLS).
Original Posting Date:
2024-10-17
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range $55,250.00 - $99,875.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.