Description
Program Summary
Our customer is the Defense Information Systems Agency (DISA) and acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the Department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided GIG capabilities and services in the 24x& DISA Global Operations Center (DGOC)
Job Description
The Leidos Digital Modernization Sector and Global Solutions Management-Operations II (GSMO-II) have an opening in our Airborne, Intelligence, Surveillance and Reconnaissance (AISR) Operations Support Cell for a Network Technician at Scott AFB, IL.
Primary Responsibilities
Responsible for assisting with the following duties:
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- Create and update tickets utilizing Remedy.
- Monitor network events and element management failures in real-time on a 24x7x365 basis.
- Notify necessary points of contacts based on essential or heightened awareness networks, circuits or location incidents.
- Support all customers to include providing global situational awareness support.
- Verify that service has been restored upon resolution of all customer-initiated tickets.
- Provide 24/7/365 sustainment support for outages, degradation of services and Tier 1/Tier 2 support
- Provide timely situational awareness to leadership and the impacted community within discovery and ticket creation using approved communication methods as outlined.
- Record, assess, track, and monitor incident tickets escalated to operational infrastructure.
Basic Qualifications
- Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date.
- Ability to work in a 24/7 operation.
- Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management.
- Expertise in one or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching.
- General understanding of network topologies, both transport and IP.
- Currently possess an active Secret security clearance and be able to obtain and maintain a Top-Secret security clearance.
Required Education and Experience
- High school and less than 1 year of experience.
Original Posting:
March 6, 2025
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range $33,150.00 - $59,925.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.