As a Software Development Engineer in SFSC team, you’ll have a unique opportunity to contribute to the development of our services and innovate in the space of Customer Relationship Management (CRM). You’ll be chartered with creating and operating services that collect and store metrics at internet scale, deliver critical capabilities to the field and embed operational knowledge and encode best practices into everything we do. In addition, as part of the SFSC charter, you will have the opportunity to contribute to the broader strategy for Amazon wide CRM organizations and potentially future AWS products.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.


Key job responsibilities
In this role, you will:
- Design and deliver internet scalable, flexible, and integrated set of solutions for our selling team. This includes both first-party (i.e., internally built systems on AWS) and third-party (i.e., Salesforce) solutions.
- Create and manage application stacks across several domains utilizing various AWS infrastructure services.
- Develop tools to help customers develop quick solutions for integrating with Salesforce CRM.
- Tech lead critical roadmap items with a team of engineers and work closely with technical product/program managers to define, build and drive solutions at scale taking our team's software as a preferred Salesforce Integration mechanism across the entire company



A day in the life
We have a team culture that encourages innovation and we expect team members and management alike to take high degree of ownership for their program vision and execution of ideas. Beyond a strong technical background and proven track record of product management, a successful candidate will have experience driving strategy and influencing executive leadership. We are looking for someone that is a self-starter, someone that approaches complex business questions with data and curiosity, and a person that dives below the surface to identify the root cause and "so what" rather than just superficial trends.

About the team
About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

We are open to hiring candidates to work out of one of the following locations:

Seattle, WA, USA

BASIC QUALIFICATIONS

- 7+ years of non-internship professional software development experience
- 5+ years of programming with at least one software programming language experience
- 7+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience as a mentor, tech lead or leading an engineering team

PREFERRED QUALIFICATIONS

- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $151,300/year in our lowest geographic market up to $261,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.