Description

Job Schedule: Full Time
Standard Hours: 40
Job Shift: Shift 1
Shift Details: Monday thru Friday 8a to 4:30pm with occassional weekend coverage rquirements along with 1 major and 1 minor holiday per year

Work where every moment matters. 
Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here.  We invite you to become part of Connecticut’s most comprehensive healthcare network as a Clinical Team Manager. 

As part of a person centered care model, this role will assist in management of daily operations of an interdisciplinary care team. This role will ensure the delivery of outcome based, cost effective care by utilizing metric-driven decisions.  The primary purpose of this role is to manage, develop and mentor clinical staff.  This role will collaborate with all team members to achieve exceptional outcomes. 

In general, most of the time will be spent in the following activities: 

-Identifies and facilitates professional development needs and competency of staff through home visits with staff to supervise and evaluate clinical performance; identifies and follows through with development plan 

-Maintains compliance with regulatory agency policies and procedures by providing staff guidance in making clinical and case management decisions that are cost effective and focused on clinical outcomes           

-Accountable for team performance in achieving desired clinical and operational performance Measures          

-Utilizes clinical software to identify opportunities for education, most appropriate utilization of services, oversee clinical progression of patients and trend team outcomes and performance.          

-Assures that clinical and functional outcomes are achieved at the highest level possible 

-Resolves patient care problems collaboratively with internal/external customers - collaborates with peers across the regions 

-Oversees the daily assignments for clinical and clerical staff based on client needs and staff competency to maintain team productivity standards; LEAN Daily Management process (Visual Boards) 

Ensures timeliness of SOCs and timeliness of adjunct service delivery 

-Determines staffing needs and coordinates hiring to meet service demands for assigned geographic areas 

-Hires, trains, coaches and evaluates staff.  This role is also responsible for completion of personnel evaluations according to agency timelines. 

-Reviews and analyzes team and patient metrics to consistent with agency initiatives.     

-Participates in preceptor programs 

-Anticipates customer needs and responds quickly, accurately and pleasantly 

Qualifications

Licensure: A registered nurse with a license to practice in the State of Connecticut 

Education: According to current state requirements

Experience: According to current state licensure regulations. OASIS and chronic care management certification required.

We take great care of careers. 

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth.  Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.  We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance.  Every moment matters.  And this is your moment.