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Switchboard Operator / Receptionist

AT Labcorp
Labcorp

Switchboard Operator / Receptionist

Burlington, NC

Location: Onsite at 358 S Main St, Burlington, NC 27215

Schedule: 30 hours per week

Job Summary:
As a Switchboard Operator / Receptionist at Labcorp, you will operate a computer-based telephone switchboard to route both incoming and outgoing calls. You will also be the first point of contact for visitors, ensuring they are directed to the appropriate location or notifying staff of their arrival.

Responsibilities:

  • Operate a computer-based Akkadian Console switchboard, routing calls efficiently.
  • Greet visitors and assist them by providing directions or notifying the appropriate staff member of their arrival.
  • Maintain a professional and welcoming demeanor in all interactions.

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Qualifications:

  • High School Diploma or equivalent required.
  • 1-2 years of experience in telephone operations or similar roles.

Knowledge | Skills | Abilities:

  • Knowledge of switchboard operations is preferred, but general telephone experience will meet the requirements.
  • Ability to navigate between multiple computer applications is essential.
  • Strong listening and communication skills.
  • Clear, concise, and professional verbal communication.
  • Friendly, courteous, and professional demeanor in phone conversations and in-person interactions.

Benefits: All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable. For more detailed information, please click here.

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.

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Client-provided location(s): Burlington, NC, USA
Job ID: labcorp-2433721_1720682538
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • Pet Insurance
    • Mental Health Benefits
    • FSA
    • HSA
    • Fitness Subsidies
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Remote Work Opportunities
    • Hybrid Work Opportunities
    • Flexible Work Hours
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
    • Financial Counseling
  • Professional Development

    • Leadership Training Program
    • Associate or Rotational Training Program
    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

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