Are you detail-oriented, process-focused, and enjoy leading others? Are you looking for an industry-leading company that offers growth and stability?
LabCorp is seeking a Support Services Supervisor to join our team in Memphis, TN. In this position, you will work in a fast-paced, customer-focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives"
Department: Specimen Accessioning
Location: 1769 Paragon Place, Memphis, TN 38132
Schedule: Monday-Friday, 4:00pm - 12:30am.
Note: Changes to hours or days may be needed periodically to meet business needs.
Job Duties/Responsibilities
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- Supervise the day to day operations of the non-technical staff for the Accessioning department
- Assist with the preparation of laboratory specimens for analysis and testing
- Directly supervise, train, and mentor non-technical personnel of the department
- Monitor daily workflow in the lab and schedule adequate coverage
- Responsible for ensuring all shifts in the department are properly staffed
- Research and resolve any production errors while escalating when necessary
- Engage in continuous process and service level improvements
- Perform quality assurance checks to ensure efficiency and accuracy
- Prepare and maintain Quality Assurance records and documents
- Meet regularly with direct reports to provide coaching and feedback for their development
- Responsible for administering and managing policies and procedures
Requirements:
- Normally requires 3-5 years of experience in a related field.
- Normally requires a Valid Driver's License along with a clean driving record.
- Previous relevant experience; preferably in a clinical laboratory
- Prior supervisory or leadership experience is preferred
- Familiarity with laboratory operations as well as policies and procedures is preferred
- Strong computer skills and working knowledge of Microsoft Office
- Excellent communication skills; both written and verbal
- High level of attention to detail with strong organizational and prioritization skills
- Strong critical thinking skills with the ability to make decisions in a fast-paced environment
- Ability to handle the physical requirements of the position
Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including Medical, Dental, Vision, Life, 401(K), Paid time off (PTO) or Flexible time off (FTO), Company bonus where applicable.
Labcorp is proud to be an Equal Opportunity Employer:
As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, age, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.
Labcorp is proud to be an Equal Opportunity Employer:
As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.
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