Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Support Service Supervisor

AT Labcorp
Labcorp

Support Service Supervisor

Columbia, TN

Are you detail-oriented, process-focused, and enjoy leading others? Are you looking for an industry-leading company that offers growth and stability?

LabCorp is seeking a Support Services Supervisor to join our team in Nashville, TN. In this position, you will work in a fast-paced, customer-focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives"

Department: Specimen Accessioning

Location: Nashville, TN (Columbia, TN Back up)

Schedule: Monday-Friday 4:00PM - 12:30AM

Note: Changes to hours or days may be needed periodically to meet business needs.

Job Duties/Responsibilities

Want more jobs like this?

Get jobs in Columbia, TN delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.


  • Supervise the day to day operations of the non-technical staff for the Accessioning department
  • Assist with the preparation of laboratory specimens for analysis and testing
  • Directly supervise, train, and mentor non-technical personnel of the department
  • Monitor daily workflow in the lab and schedule adequate coverage
  • Responsible for ensuring all shifts in the department are properly staffed
  • Research and resolve any production errors while escalating when necessary
  • Engage in continuous process and service level improvements
  • Perform quality assurance checks to ensure efficiency and accuracy
  • Prepare and maintain Quality Assurance records and documents
  • Meet regularly with direct reports to provide coaching and feedback for their development
  • Responsible for administering and managing policies and procedures

Requirements:

  • Normally requires 3-5 years of experience in a related field.
  • Normally requires a Valid Driver's License along with a clean driving record.
  • Previous relevant experience; preferably in a clinical laboratory
  • Prior supervisory or leadership experience is preferred
  • Familiarity with laboratory operations as well as policies and procedures is preferred
  • Strong computer skills and working knowledge of Microsoft Office
  • Excellent communication skills; both written and verbal
  • High level of attention to detail with strong organizational and prioritization skills
  • Strong critical thinking skills with the ability to make decisions in a fast-paced environment
  • Ability to handle the physical requirements of the position

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility.

For more information about how we collect and store your personal data, please see our Privacy Statement.

Client-provided location(s): Columbia, TN 38401, USA
Job ID: labcorp-2446999_1263947128
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • Pet Insurance
    • Mental Health Benefits
    • FSA
    • HSA
    • Fitness Subsidies
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Remote Work Opportunities
    • Hybrid Work Opportunities
    • Flexible Work Hours
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
    • Financial Counseling
  • Professional Development

    • Leadership Training Program
    • Associate or Rotational Training Program
    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at Labcorp.