RCM Quality Auditor - Remote

At Labcorp, you are part of a journey to accelerate life-changing healthcare breakthroughs and improve the delivery of care for all. You'll be inspired to discover more, develop new skills and pursue career-building opportunities as we help solve some of today's biggest health challenges around the world. Together, let's embrace possibilities and change lives!

RCM Quality Auditor at Labcorp

RCM Quality Department is seeking a detail-oriented RCM Quality Auditor to join our team. This unique role involves producing and maintaining employee quality audits for various RCM functions, including but not limited to OPEM, 3rd Party, AR Apps, and Client Billing, to support and improve quality across these areas.

Responsibilities:

• Produce and maintain employee quality audits
• Listen to employee/client calls for quality assurance.
• Use macros to generate and format reports for enhanced processing.
• Understand various ascension function areas.
• Perform audit work at productivity and quality standards defined by RCM Quality Management.
• Contribute to the development or enhancement of Standard Operating Procedures (SOPs).
• Review rebutted errors and suggest process improvements.
• Complete audits within specified systems like Auditmation, Verint, or Access Database.
• Lead team building sessions
• Maintain quality and production
• Additional various tasks related to position such as but not limited to training, presentations, and meetings

• High School diploma or equivalent required; Associate degree strongly preferred
• Minimum 2+ years previous work required
• Previous Quality-oriented work experience strongly preferred
• Prior experience in auditing and review of SOP's strongly preferred
• Intermediate Microsoft Office Skills strongly preferred.

• Superb written and oral communication skills.
• Detail-oriented and strong organizational skills.
• Solid interpersonal relationship and conflict resolution skills.
• Ability to work independently and in a team environment