Do you have strong customer service experience and are looking to join an organization where you can build a career? Are you inspired by the opportunity to bring your talents to our diverse community and challenge the health care industry status quo with innovative testing that puts people first? If so, Labcorp has an exciting opportunity for a Key Account Executive. The territory for this position will cover Miami (Dade County) FL. The ideal candidate will reside in this territory.
This position is the face of our company, introducing our services to prospective new clients and engaging at all levels of business. This is your opportunity to join an organization known for advanced testing with a solid reputation as a leader in the diagnostics industry. Here, you'll find a rewarding role that allows you to make a difference in people's lives, including your own!
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Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
Duties and Responsibilities:
- Educates, instructs and upsells all assigned and newly generated accounts in an assigned territory
- Acts as a liaison between the client and the Labcorp operations team in relation to client needs
- Provides ongoing service and problem resolution to customer base
- Ensures customer retention by providing superior customer service
- Recommends solutions that are client focused and persuasive
- Provides account management for clients day to day operations
- Upsells current book of business to increase organic growth
- Works closely with senior sales representatives to grow book of business
- Continuously provides educational material to the client base
- Resolves any customer related issues in a timely manner
- Meets and exceeds monthly retention and upsell goals on a regular basis
Minimum Education and Experience:
- High school diploma or equivalent
- Proven success managing a book of business
- Superior customer service skills with the ability to build trust-based relationships
- Effective communication skills, both written and verbal
- Ability to deliver results in a fast paced, competitive market
- Excellent time management and organizational skills
- Proficient in Microsoft Office
Preferred Qualifications:
- Associate's degree or higher
- Bilingual and able to read, write and speak Spanish
- Previous sales experience or account management
- Experience in the healthcare industry
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
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