Labcorp is hiring an IT Field Technician. This person will travel daily to customer sites to provide support. This person should have a solid technical background troubleshooting hardware and software.
At Labcorp we believe in the power of science to change lives. We are a leading global life sciences company that delivers answers for crucial health questions because we know that knowledge has the potential to make life better for all. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate discoveries that not only empower patients and providers but help medical, biotech and pharmaceutical companies transform ideas into innovations.
Duties & Responsibilities:
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- Travel to customer sites to provide IT support for hardware and software on a daily basis
- Install and service various IT equipment within assigned territory
- Maintain accurate daily activity report, expense reports and mileage logs
- Manage support requests through a computerized system
- Respond to all customer complaints in a timely manner
- Follow up on any outstanding items and provide updates as necessary
- Triage and report client issues to the appropriate department
- Assisting with the training of new employees
- Train clients on use of Labcorp computerized system
- Comply with all safety procedures and protocol
- Administrative and clerical duties as necessary
Requirements:
- Associates Degree preferred
- 1-2 years of technical experience
- IT Certifications preferred; A+ or Network+
- Prior experience troubleshooting hardware, software, and networking issues
- Experience in the healthcare industry is a plus
- Strong communication skills; both written and verbal
- Ability to work independently or in a team environment
- Flexibility to work overtime as needed
- Clean driving record and ability to maintain a driver's license required
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
Labcorp is proud to be an Equal Opportunity Employer:
As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
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