Error Processing Billing Specialist, Subsidiary Billing - REMOTE

Error Processing Billing Specialist, Subsidiary Billing - REMOTE

Pay range: $15.75 - $18.50/hour or State/Local minimum wage if higher

Schedule: Mon - Fri, 8am-5pm (flexibility to work any U.S-based time zone on a team that works asynchronously)

Labcorp is seeking to add an Error Processing Billing Specialist in our Subsidiary - Revenue Cycle Management Division! This individual will be primarily responsible for obtaining essential data to ensure clean medical claim submissions. The individual will be expected to work cross-functionally across many departments (sales, operations, billing, and laboratory teams) to serve our patient and client needs. The result of our work is an innovative, flexible, highly scalable billing operations in a collaborative, fast-paced team environment.

• Interacts with clients, insurance companies and patients to verify billing information is complete and accurate
• Be well-versed in all processes and policies to respond clearly to client phone and e-mail inquiries

• Research accounts for adequate insurance billing information

• Completes timely and accurate submission of claims to insurance companies and patients to ensure timely reimbursement

• Responsible for documenting account activity, updating patient and claim information

• Identifies issues and suggest potential improvements

• Collaborates with your team and to develop best practices to ensure we are providing the best service and experience to all customers

• As needed, communicate via telephone with clients, professionally and concisely.

• Participates in projectsthat extend beyond your day to day to stretch you to think outside the box

• High School Diploma or equivalent is required

• 1 year+ of proven customer service or client facing experience, i.e., retail; call center; health insurance claims processing experience is strongly preferred

• Revenue Cycle Management (RCM)/insurance billing experience is strongly preferred

• Experience with Windows-based systems is required

• Xifin, CRM applications (i.e. Salesforce) is preferred

• Bilingual Spanish is a plus

• Concise and professional verbal communication skills to interact with clients, team members and management via various methods, i.e., telephone, email and virtually.

• Detail oriented with good organizational skills

• Ability to multitask within multiple systems

• Adaptable with changing duties, following an SOP but able to problem solve and deviate as required by specific requests

• Ability to manage time and tasks independently while working under minimal supervision

• Professional and courteous email communication

• Possess a strong work ethic and commitment to improving patients' lives

• Enjoys problem-solving in a dynamic, fast paced, team-based and rapidly changing environment

• Dedicated work from home space

• Internet download speed of at least 50 megabytes per second