Collections Specialist - CLIENT BILLING
Labcorp is seeking a Client Collections Specialist to join our team! Labcorp's Revenue Cycle Management Division is seeking individuals whose work will improve health and improve lives. If you are interested in a career where learning and engagement are valued, and the lives you touch provide you with a higher sense of purpose, then Labcorp is the place for you!
Job Description
This Collections Specialist will join our Client AR, Collections team in RCM. This position will work with physician offices, hospital laboratories, attorneys, and internal customers to ensure that all client needs are addressed accurately and efficiently. The Collections Specialist will provide product education, offer payment plan agreements, settlements and handle a wide variety of questions while ensuring a world-class customer experience and meeting the goal of reducing >60day balances. The ideal candidate will be motivated to work with a customer centric team in an innovative company.
Want more jobs like this?
Get jobs that are Remote delivered to your inbox every week.
RESPONSIBILITIES
- Follow SOP's reducing aging AR >60day balances.
- Outreach to customers by phone, emails and/or letters.
- Handle sensitive information in a confidential manner
- Preparation for updates on resolution to various levels of leadership
- Document all activities/attempts to reduce balances.
- Preparation of placement packages for outside attorneys for possible litigation.
- Communicate via telephone with a operations management, physicians, attorneys and internal customers.
- Utilize tools to obtain better billing information
- Performs research and evaluation of complex projects and assignments requiring advanced knowledge and experience to identify and measure process financial implications.
- Analyzes and determines areas for improvement and education.
REQUIREMENTS
- High School Diploma or equivalent
- REMOTE WORK:
- Dedicated work from home space in a quiet non distracting environment.
- Ability to manage time and tasks independently while maintaining productivity.
- Previous medical and/or call center experience a plus.
- Proficiency in Microsoft Office products including but not limited to
Excel is a plus
- Applicant must have critical thinking skills and a basic understanding of medical and computer skills.
- Ability to compile and organize data.
Technical Requirements
- Internet download speed of at least 50 megabytes per second
- No satellite internet
- Ability to connect equipment to router/modem with Ethernet cord. Equipment cannot be connected through Wi-Fi, mobile routers or mobile hotspot with ethernet port.
Why should I become a Collections Specialist at Labcorp?
- Work from home opportunity!
- Generous paid time off!
- Medical, Vision and Dental Insurance Options!
- Flexible Spending Accounts!
- 401k and Employee Stock Purchase plans!
- No Charge Lab Testing!
- Fitness Reimbursement Program!
- And many more incentives!
Pay Range: The pay range for this position is $15.25 - $21.00, or State/Local minimum wage, if higher.
Application window closes 7/5/2024.
Schedule: Monday-Friday 8 AM to 5 PM EST
Benefits: All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable. For more detailed information, pleaseclick here.
Labcorp is proud to be an Equal Opportunity Employer:
As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply. If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility.
For more information about how we collect and store your personal data, please see ourPrivacy Statement.