The Quality Coordinator will be responsible for supporting projects and activities related to quality assurance, quality improvement, quality training, and other responsibilities of the cytology and histology departments. The Quality Coordinator allows the laboratory to provide quality results to our providers and patients, which increases customer satisfaction and solidifies loyalty for our company.

This position is also responsible for project management activities as they relate to identified areas within the laboratory requiring standardization to improve the quality and/or efficiency of operations. Ensure complete and accurate readiness for all inspections and maintain all necessary documents. Participate in regulatory and accrediting agency inspections when needed Perform first level review of proficiency testing results. Draft responses to regulatory complaints and inspection. Monitor the progress of implementation and subsequent use of the document management system. Analyze data, track/trend issues to identify gaps in processes, training, and help create solutions through the process improvement process. This role will be responsible for training newly on-boarded sales and customer care team members.

• Support projects and activities related to quality assurance, control, improvement and training
• Project management activities as they relate to identified areas within the laboratory requiring standardization to improve the quality and/or efficiency of operations
• Prepare and support the laboratory for regulatory inspections
• Maintain all necessary documents and materials required for inspections
• Provide backup inspection support to laboratory during inspections
• Keep up with all required proficiency testing and examinations
• Coordinate and track external and internal proficiency testing
• Perform internal audits and prepare audit reports
• Prepare reoccurring quality reports for laboratory operations
• Stay current with all regulatory agency and proficiency test requirements
• Provide proper initiation and use of Master Control forms for audit purposes
• Participate in monthly Quality Meeting and compose minutes
• Perform administrative, clerical and other duties as needed

• Associate's degree in a Life Science - Bachelors degree is preferred
• Minimum 1 years experience in cytology and/or histology is required
• Previous experience in quality related is highly preferred
• Cytology or Histology and/or ASCP certifications are a plus
• General knowledge of laboratory regulations (CAP/CLIA/ISO) and licensing requirements
• Strong understanding of audit related requirements and procedures
• Working knowledge of quality assurance/quality management best practices
• Excellent analytical, critical thinking and problem-solving skills
• Strong communication skills; both written and verbal
• High level of attention to detail with strong organizational skills
• Ability to work independently and within a team environment
• Proficient with computers; Familiarity with laboratory information systems is a plus