Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
In Systems Management at Kyndryl, you will be critical in ensuring the smooth operation of our customers' IT infrastructure. You'll be the mastermind behind maintaining and optimizing their systems, ensuring they're always running at peak performance.
Not only will you be responsible for managing and maintaining the IT infrastructure, but you'll also have the opportunity to work on cutting-edge technologies and innovative solutions that will shape the future of the industry. You'll be at the forefront of new service preparation and change management processes, constantly learning and growing your technical expertise to ensure the best outcomes for our customers.
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Your technical prowess will be put to the test as you troubleshoot critical customer situations and provide timely solutions to keep their systems secure, reliable, and efficient. You'll be the go-to expert for sizing and optimizing systems, ensuring our customers' business performance is always world-class.
At Kyndryl, we're committed to providing the best possible service to our customers, and as a Systems Management Specialist, you'll be an integral part of that mission. So if you're passionate about technology and want to be part of a dynamic team that's shaping the future of IT infrastructure management - then this role is for you.
Key Responsibilities:
- Ensure automation processes run smoothly without manual intervention, improving operational efficiency.
- Ensure regular backups of critical data and maintain disaster recovery plans with Tivoli products.
- Automate backup processes and verify the consistency and integrity of backups.
- Regularly apply updates to ensure that the Tivoli software remains up to date, secure, and stable.
- Troubleshoot and resolve issues related to system performance, job execution failures, or configuration problems.
- Work with other teams to identify root causes and implement corrective actions.
- Monitor system resource usage and plan for resource scaling based on data collected by Tivoli tools.
Your Future at Kyndryl
Kyndryl's focus on providing innovative IT solutions to its customers means that in Systems Management, you will be working with the latest technology and will have the opportunity to learn and grow your skills. You may also have the opportunity to work on large-scale projects and collaborate with other IT professionals from around the world.
Who You Are
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Technical and Professional Expertise
- 10+ Years Experience in zLinux Tivoli Administrator
- Install and configure Tivoli software (such as IBM Tivoli Monitoring, IBM Tivoli NetView, IBM Tivoli Workload Scheduler, etc.) on zLinux systems.
- Set up Tivoli environments to monitor and manage the zLinux infrastructure effectively.
- Ensure proper integration between Tivoli products and other enterprise systems.
- Monitor zLinux system performance, including CPU, memory, disk, and network utilization using Tivoli Monitoring tools.
- Configure and maintain system monitoring, alerting, and reporting capabilities to ensure optimal system performance.
- Use Tivoli tools for proactive monitoring, identifying potential bottlenecks, and troubleshooting performance issues.
- Implement Tivoli Workload Scheduler (TWS) for automated job scheduling and orchestration of tasks across zLinux systems.
- Use Tivoli Storage Manager (TSM) or similar tools to manage backups and data recovery strategies for zLinux systems.
- Set up Tivoli for high availability and disaster recovery (HA/DR) scenarios to ensure business continuity in case of system failures.
- Automate failover procedures and ensure that Tivoli components can quickly recover from failures.
- Periodically test disaster recovery plans to ensure readiness.
- Work with network administrators, system engineers, and application teams to ensure Tivoli tools are correctly configured and integrated into the infrastructure.
Preferred Technical and Professional Experience
- Systematic and troubleshooting skills
- Configure Tivoli Identity Management for secure user authentication and authorization across zLinux systems.
- Enforce security policies and ensure compliance using Tivoli's security management tools.
- Audit and report on user access, changes, and activities for compliance purposes.
- Manage the deployment of Tivoli patches and updates on zLinux systems.
- Set up job dependencies, workflows, and scheduling rules for batch jobs.
Being You
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.