Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes.
You'll be a troubleshooter extraordinaire, diagnosing and repairing complex equipment, software, and systems with ease. Nothing will be too challenging for you to solve as you respond to escalated issues, report critical design flaws, reliability and maintenance problems, and bugs.
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Key Responsibilities:
- Develop and implement custom solutions using Power Apps and Power Automate
- Automate workflows and business processes
- Collaborate with stakeholders to gather requirements and provide technical solutions
- Stay up to date with the latest Power Apps and Power Automate features and trends
- Provide technical insights and guidance to development teams throughout the software development lifecycle.
- Conduct workshops, presentations, and demonstrations to showcase the capabilities and benefits of low-code platforms to teammates and internal stakeholders.
- Work with multiple internal departments and help build systems and solutions to solve business problems.
- Become an integral part of our Automation Team to maintain and build solutions to work with our in-house applications/ projects.
- Take full ownership of our existing Microsoft PowerApps / Dynamics365 / Power BI / Data Flows ecosystem and build new flows as required.
- Building Apps with data integration to SAP or any database is required.
- Liaise with our Regional Team across globe to implement new features.
- Work closely with our internal research teams to implement solutions in SharePoint Online.
- Experienced in building apps with Microsoft PowerApps / Dynamics365 / Power BI / Data Flows/Power Automate and SharePoint Lists.
- Able to understand the customer requirements and define App design/workflow
- Able to understand complex workflows and translate them in the system.
- Hands on Experience in embedding PowerApps in SharePoint and custom applications.
- Understanding of Power Apps security capabilities, including Role based authorization.
- Liaison with Analytics COE on Powerapps related infrastructural needs.
If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team.
Your Future at Kyndryl
Imagine being part of a dynamic team that values your growth and development. As Technical Support at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond - taking your future to the next level. With Kyndryl, the sky's the limit.
Who You Are
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Skills and Qualifications:
- 7+ Years of experience in in Microsoft platform - Microsoft PowerApps/ Dynamics365 / Power BI / Data Flows (PowerApps and likes).
- Good understanding of OpenAPI standards & at least one scripting language (Javascript preferred).
- Knowledge and prior experience with RPA and Automation tools
- Prior experience or willingness to learn and work with Azure Data Lake.
- Proactive and able to explore the MS environment, go through Microsoft documentation and stay on top of the latest developments.
- Good communication skills and willingness to work with a diverse international team
Preferred Skills and Qualifications:
- Bachelor's degree in Computer Science or related field, Master's degree is a plus.
- At least 7 years of experience in Power Apps and Power Automate development
- Proficient in Power Apps, Power Automate, and SharePoint
- Excellent communication and problem-solving skills
- Solid understanding of relational database technologies.
- Solid knowledge of integration technologies, APIs, and protocols.
Being You
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.