A SUSE Rancher Technical Engineer will solve customer's business challenges through hands-on technical implementation with recommended best practices. You'll need to have a balance of solid technical experience, knowledge of open-source technologies and solutions, and the ability to identify and solve issues at the enterprise level.

A Technical Consultant's technical skills and capabilities need to be balanced with very strong inter-personal skills, be able to work closely with our customers and become their trusted advisor.

Your Future at Kyndryl
Kyndryl has a global footprint, which means that as a Site Reliability Engineer at Kyndryl you will have opportunities to work on projects and collaborate with colleagues from around the world. This role is dynamic and influential - offering a wide range of professional and personal growth opportunities that you won't find anywhere else.

Who You Are

- Guide customer in building scalable and optimal solutions using SUSE Rancher ECM products with best practices.
- Successful, collaborative delivery of customer projects as a technical lead.
- Assist to troubleshoot and provide resolution or workaround to customer's technical issues during project engagements.
- Evaluate unique and complex deployments and make recommendations for optimisation.
- Ability to work in customer's environment and may at times be required to work outside of standard business hours.
- Ability to handle tense/stressful situations regarding service outages and issue resolution.
- Continuously learn, grow, and adapt to new skills and technologies.
- Active engagement and knowledge sharing with our internal and external communities on lessons learned, best practices, and how-to's.
- Ability to manage multiple issues and projects with shifting priorities and timelines.
- Creation of SOP's, POC's and automation to move quickly to IaC.

Required Skills and Experience:

4+ years experience.

- A strong combination of technical and customer-facing skills.
- Knowledge of Platform-as-a-Service (PaaS) cloud solutions.
- Proven experience with Docker containers and Kubernetes, in particular Rancher.
- Proven experience with cloud management and IT automation solutions.
- Competent comprehension of enterprise architecture and strategic business drivers.
- Experience deploying and managing Rancher/Kubernetes clusters at scale.
- Develop scripts for system automation, and automation of manual tasks including using Ansible.
- Deploy Rancher Kubernetes in on-prem and public cloud environments.
- Be part of a team that will work providing level 2/3 support for Rancher Non-Prod and Prod Support.
- CKA, CKAD, or CKS certifications an advantage.
- Other relevant industry qualification is a plus.
- Working variable shift timings.

- Excellent communication and presentation skills, with the ability to convey complex technical insights to both technical and non-technical audiences.-
- Experience in troubleshooting in a technical environment.
- Excellent analytical and problem-solving skills.
- Extensive experience in relevant technologies and customer environments.
- Extensive experience in high-tech or software company.

Preferred Skills and Experience
- Kafka skills.
- Experience in adopting Service Mesh (e.g. Istio) and/or API gateways on Kubernetes.
- Experience in managing Container security with tools such as NeuVector, Aqua, Sysdig, Prisma Cloud etc.
- Experience working in a DevOps environment.
- Experience developing application deployment workflows (CI/CD) pipelines with Kubernetes.

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.