Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
As a System Administrator at Kyndryl, you'll solve complex problems and identify potential future issues across the spectrum of platforms and services. You'll be at the forefront of new technology and modernization, working with some of our biggest clients - which means some of the biggest in the world.
There's never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You'll be managing systems data for clients and providing day-to-day solutions and security compliance. You'll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.
Want more jobs like this?
Get jobs in Bangalore, India delivered to your inbox every week.
One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You'll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you'll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.
Roles & Responsiblities
- z/OS SME Lead is a technical leadership role, uniting and guiding Kyndryl technical teams, stakeholders from clients, governance, and project executives to delivery and even the vendors who work with the client.
- As a Lead SME, you'll draw upon the full breadth of your talent and experience. This is a technical leadership role aligned with Kyndryl vision, mission, and values.
- As a subject matter expert to the client - consulting early, gathering inputs, understanding what they need from our solution. You define what Kyndryl can do to meet this solution. You design the best solution for the job. And finally, you're the tech leader for implementation.
- Having in depth technical expertise with exposure to latest technology advancements.
- Formulate the Technology roadmap and set the technical direction.
- Exposure to multiple accounts with high flexibility, high availability, contributions to wider community and initiatives/global projects/RCAs/THCs/Modernization projects.
- Has to mentor people, support the ongoing /upcoming training programs - Reskilling, Upskilling, Cross Skilling initiatives.
- Lead and deliver new/existing deal engagements. Act as a bridge between technical and management leadership team on Solution engagements.
- Offer Technical & Consulting assistance to all customers.
- Creating predictable outcomes by turning project execution into a controlled procedure.
- Identify & utilize new technological assets and solutions to drive innovation, modernization, automation, optimization, and efficiency.
- Lead and deliver impactful presentations on Kyndryl Mainframe Managed services.
- Lead Cross practice Mainframe transformation and Application modernization initiatives.
- Lead and drive the following activities.
- Lead and extend the Support for all Geos.
- Lead and Support Global engagements.
- Lead Technical health Assessment.
- Support Major Incidents and RCAs.
- Provide technical guidance to the team during critical projects / New solutions/ changes.
- Own SIPs, Automation, process, Skills, and Accountability.
- Lead skill building activities - including mentoring, identifying skill areas, gaps, assessments, planning, and execution.
- Liaise with System Programmers, Delivery Leaders, Client Partner Executives, SALs and Client.
- Gap identification, mitigation, and ownership (Skill, Process, Account etc.)
- Lead Guild and partnership programs with IBM & other Vendors.
- Document & Publish Learning
Your future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
Who You Are
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Technical and Professional Experience
- 10+ years experience in Mainframe zOS Platform support.
- License management for ISV products, Patch management for zOS
- Knowledge on SMP/E.
- Experience with ISV product upgrades
Preferred Technical and Professional Experience
- Change Management
- Incident Management
- Disaster recovery support
Being You
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.