In this role, you won't just be another advisor; you will be a trusted ally and visionary, delivering unique and differentiated value to our customers. Through captivating show-and-tell methods such as engaging demos and compelling presentations, you will showcase our credibility and eminence in the industry, leaving a lasting impression on potential customers.

As a vital member of our team, you will support Consulting, Advisory, and Architecture activities across Sales, Pre-Sales & Delivery, collaborating closely with Customer Partners and Kyndryl Consult Partners. With your extensive technical knowledge and mastery of the practice-specific domain, you will bring together the breadth of Kyndryl's expertise to develop profitable deals that drive our success.

Key Competencies required of Role:

Apps Domain Knowledge

- Maintain deep knowledge of major application domains including SAP, Oracle, Mainframe, and custom applications

-Provide expert guidance on application-specific challenges and opportunities

- Leverage domain expertise to create tailored solutions and value propositions for clients

Business Strategy

• Contribute to the development and execution of the company's AMS growth strategy

• Identify new market opportunities and potential service offerings

• Analyze market trends and competitor strategies to inform business decisions
Propose and drive initiatives to enhance service delivery and client satisfaction

Pre-Sales Support

• Engage with potential clients to understand their application management needs

• Conduct discovery sessions and workshops to gather requirements

• Develop and present compelling value propositions for AMS offerings

Solution Design

• Architect comprehensive AMS solutions tailored to client requirements

• Collaborate with technical teams to ensure solution feasibility and excellence

• Incorporate industry best practices and innovative approaches in solution design

Proposal Development

• Lead the creation of high-quality technical proposals and RFP responses

• Develop pricing strategies in collaboration with finance teams

• Create presentation materials for client pitches

Internal Enablement

• Conduct training sessions for sales and delivery teams on AMS offerings

• Develop reusable assets and templates to improve efficiency in solutioning

Market Intelligence

• Stay updated on industry trends, competitor offerings, and emerging technologies

• Provide insights to shape the company's AMS strategy and service portfolio

Client Relationship Management

• Build and maintain strong relationships with key client stakeholders

• Act as a trusted advisor on application management strategies

Cross-Country Collaboration

• Work effectively with teams across different countries and time zones

• Facilitate knowledge sharing and best practices across global delivery centers

• Align local capabilities with global service offerings

As a strategic thinker, you will identify the intricate business and technical requirements of our customers, leveraging the vast capabilities of Kyndryl to generate winning cross-practice solutions. Your ability to develop and deliver compelling demonstrations, proof of concepts, and prototypes will clearly demonstrate the tangible value our offerings bring to our customers, leaving them eager to partner with us.

In addition to your technical expertise, you will also take the lead in coordinating the entire pre-sales process, ensuring quality and compliance verification while adhering to Kyndryl best practices. Your collaboration with internal and external stakeholders will generate winning responses and create optimal technical solutions. Moreover, you will actively build and nurture relationships with our external alliance partners, fostering a collaborative environment where joint solutions are co-created.

Join our team of forward thinking, tech-savvy professionals and embark on a journey of innovation, growth, and fulfillment. As a Customer Technology Advisor, you will not only shape the future of technology solutions but also make a meaningful impact on the success of our customers and Kyndryl as a whole.

Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Required Skills and Experience

- 15+ years of experience in IT consulting, with a focus on application services

- Extensive knowledge of major application domains including SAP, Oracle, Mainframe, and custom application development

- Strong understanding of various application technologies (ERP, CRM, Mainframe, DBMS, Web Technologies, Cloud Platforms, Integration & Middleware, BI& Analytics, CMS, Custom Development, Mobile App Platforms, DevSecOps & Emerging Technologies)

- Proven track record in pre-sales activities and solution design for large-scale AMS engagements

- Knowledge of multiple industries and their specific application management challenges (BFSI, Retail, Manufacturing & Telecom)

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.