Process and Business Control Lead

What You'll Do:

Process Optimization

• Design, implement, and maintain comprehensive global processes and workflows for key real estate and facilities functions, such as lease administration, transaction management, facilities operations, and vendor performance.
• Collaborate with regional and functional teams to harmonize global processes with local requirements, ensuring scalability, adaptability, and efficiency.
• Create and maintain detailed documentation of standard operating procedures (SOPs), workflows, and process maps.
• Identify inefficiencies and redundancies in current workflows and implement process improvements.
• Develop and lead training programs to ensure teams globally are educated on new processes, tools, and best practices.
• Act as a central point of coordination for process-related initiatives across departments, including finance, legal, and procurement.
• Foster a culture of innovation and continuous improvement by encouraging teams to provide feedback on existing processes and participate in improvement initiatives.

Risk Management

• Identify and assess risks across real estate and facilities functions, including lease administration, transactions, and vendor relationships.
• Develop mitigation strategies to address risks and implement robust risk management frameworks.
• Monitor compliance with risk management protocols, ensuring alignment with global standards and regulatory requirements.

Audit Management

• Lead preparation, coordination, and execution of internal and external audits related to global real estate and facilities operations.
• Serve as the primary liaison between internal stakeholders, auditors, and third-party providers.
• Track and resolve audit findings, implementing corrective action plans and process improvements.

Compliance Oversight

• Ensure compliance with operational guidelines.
• Partner with legal, finance, compliance, and regional leads to address compliance gaps and implement controls.
• Develop training programs and communication plans to promote awareness and adherence to compliance standards across the organization.

Collaboration and Leadership

• Act as a trusted advisor to regional and global leaders, providing expertise on processes, risk, audit, and compliance matters.
• Lead cross-functional initiatives and represent the Global Real Estate and Facilities team in enterprise-wide projects.
• Manage and mentor a team, fostering a culture of accountability and continuous improvement.

Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major hyperscaler platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Required Skills and Experience

• Bachelor's degree in finance, business, real estate, or a related field.
• 5+ years of practical experience in process improvement, risk and compliance.
• Strong background in compliance, risk management, and process development.
• Experience in global operations and real estate management.
• Proven ability to design and implement comprehensive processes and workflows.
• Excellent communication and collaboration skills.
• Strong leadership and team management abilities.

Preferred Skills and Experience

• Experience with global real estate and facilities functions.
• Knowledge of regulatory requirements and global standards.
• Familiarity with audit management and compliance oversight.

The compensation range for the position in the U.S. is $116,760 to $221,880 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.

There is a different applicable compensation range for the following work locations:
California: $128,400 to $266,040
Colorado: $116,760 to $221,880
New York City: $140,040 to $266,040
Washington: $128,400 to $243,960
Washington DC: $128,400 to $243,960

This position will be eligible for Kyndryl's discretionary annual bonus program, based on performance and subject to the terms of Kyndryl's applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.
Applications will be accepted on a rolling basis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.