Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
We are hiring a Lead, Corporate Security Aviation Specialist to meet the demands of a rapidly growing organization. This role will oversee executive travel and expense policies, vendor negotiations, and high-touch executive travel support while driving reporting and process efficiencies. In this position, you will play a critical role in ensuring travel arrangements, reporting, communication and vendor management.
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This role is preferred to be in New York (Rye Brook) in a hybrid work model.
Essential Skills, Duties & Responsibilities:
- Serve as back-up to the primary Aviation lead: Provide support and assume responsibilities in the absence of the primary Aviation lead.
- Global Travel Management: Assist with travel requests for both domestic and international trips, ensuring all travel arrangements are efficiently managed.
- Executive Travel Support: Deliver high-touch, customized travel support for executives, VIPs, and key stakeholders. Ensure a seamless, stress-free travel experience by managing complex itineraries and addressing any travel-related issues in real-time.
- Traveler Support & Communication: Proactively communicate travel program changes, updates, and guidelines to employees. Ensure a positive travel experience through excellent customer service and timely problem resolution.
- Collaboration & Stakeholder Engagement: Build and lead a high-performing team to execute travel and expense program initiatives. Foster strong relationships across the organization, ensuring alignment and buy-in for travel initiatives.
- Vendor Management: Coordinate vendor relations, including aircraft security, Fixed Based Operators at the airports, fuel, food prep, etc. as needed.
- Data-Driven Insights & Reporting: Manage process documentation and desk procedures for Aviation operations responsibilities. Review and reconcile monthly invoices from various suppliers. Track flight activity, maintain trip reports and logs, and create trip reports.
- Compliance & Risk Management: Ensure adherence to all internal and external travel policies and regulations. Monitor changes in global travel regulations and make necessary adjustments to company policies. Oversee duty-of-care responsibilities, ensuring employee safety and security during travel.
Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.
Who You Are
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Skills, Experience and Circumstances:
- Bachelor's degree in Business Administration, Aviation Management, or a related field
- Minimum of 5+ years of Proven experience leading teams and managing high-touch executive travel support and flight plans
- Experience with Part 91 flight operations
- Experienced with flight following and monitoring the status of all planned flights and flights in progress from the point of origin to destination
- Experienced in passenger logistics, ensuring that passengers ground transportation, catering and other travel requests
- Proficient in travel management software and tools
- Familiarity with global travel regulations and duty of care practices
- Knowledge of travel risk management and safety protocols
- Ability to work in a fast-paced 24/7 environment
- Ability to work under pressure with minimal supervision
- Strong negotiation skills with the ability to secure cost-effective travel solutions
- Excellent analytical and problem-solving skills, with attention to detail
- Ability to manage multiple priorities and work effectively in a fast-paced, global environment.
- Strong communication and interpersonal skills to work with cross-functional teams and executives
- Strong organizational skills, detail oriented, ability to prioritize and be proactive
- Flexible, able to deal with change
Preferred Skills and Experience:
- Preferred, FAA (Federal Aviation Administration) flight dispatcher certificate
- Experience implementing or managing expense reporting systems
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and inclusive work environment.
- The chance to work with a leading global IT services company.
Compensation
The compensation range for the position in the U.S. is $74,640 to $141,960 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.
There is a different applicable compensation range for the following work locations:
California: $82,200 to $170,280
Colorado: $74,640 to $141,960
New York City: $89,640 to $170,280
Washington: $82,200 to $156,240
Washington DC: $82,200 to $156,240
This position will be eligible for Kyndryl's discretionary annual bonus program, based on performance and subject to the terms of Kyndryl's applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.
Applications will be accepted on a rolling basis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Pay Transparency Nondiscrimination Provision
Being You
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.