Intelligence and Crisis Management Professional

This position will take the lead in ensuring global situational awareness in the form of intelligence outlooks, regional geopolitical snapshots, situation reports, etc. The position also entails ensuring alignment between Intelligence and Crisis Management capabilities, strategies, and initiatives to drive key business decisions, facilitate preemptive risk mitigation strategies, and ensure effective crisis response.

Responsibilities:

• Provide daily/weekly "over the horizon" intelligence reports and regional geopolitical snapshots to management/CSO/operations.
• Assess global geopolitical risks with potential impact to life safety or operations.
• Provide situation reports for ongoing or breaking events.
• Executive level "on the radar" and "on the horizon" reporting and briefings.
• Coordinate with Crisis Management Teams and internal partners to ensure appropriate support is provided and available during a crisis event.
• Implement key Intelligence and Crisis Management strategies and initiatives.
• Review Intelligence and Crisis Management reports and KPIs to ensure policy adherence.
• Assist in the maintenance of internal and external facing Corporate Security and Crisis Event pages
• Partner with other business units to assess their intelligence and crisis management needs.
• Work with external partners, such as emergency services, government agencies and insurance providers, to ensure appropriate support is available during a crisis to regional and country Crisis Management Teams (CMT).
• Act as the primary point of contact for multi-disciplinary teams during significant crisis management related issues within the organization.
• Support live event Lesson Learned/Postmortem assessments with front line teams, key partners, and stakeholders to identify gaps and risks, analyze and identity root cause for remediation and improvements to processes, procedures, plans and playbooks.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career, from Junior Administrator to Architect. We have training and upskilling programs that you find anywhere else, including hands-on experience, learning opportunities, and the change to certify in all four major platforms. One of the benefits of Kyndryl is that we work with customers in a variety of industries, from banking to retain. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Required Skills, Experience and Circumstances:

• Minimum of 3+ years' experience in corporate intelligence/crisis management
• Bachelor's degree in International Relations, Intelligence Studies, Emergency/Crisis Management or equivalent
• Strong knowledge of intelligence collection and analysis methodologies and tools.
• Ability to gather, analyze, and verify open-source information and identify business risks
• Ability to apply intelligence insights to guide crisis mitigation and response activities
• Excellent written and verbal communication skills
• Strong time management and organizational skills
• Capable of operating effectively across a global organization and interact confidently with stakeholders at all levels
• Ability to proactively solve problems, multitask, and meet deadlines in a fast-paced environment
• Outstanding communications & self-driven initiative skills
• Strong analytical and critical thinking skills
• Proficient in Microsoft Office tools

Preferred Skills and Experience:

• Multilingual preferred
• Relevant professional certifications such as Crisis Management Certified Specialist (CMCS), ASIS Certified Protection Professional (CPP), or other professional Intelligence and Crisis Management credentials
• Experience with or knowledge of Intelligence and Crisis Management software and tools

Compensation

The compensation range for the position in the U.S. is $93,360 to $177,360 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.

There is a different applicable compensation range for the following work locations:

California: $102,720 to $213,000

Colorado: $93,360 to $177,360

New York City: $112,080 to $213,000

Washington: $102,720 to $195,120

Washington DC: $102,720 to $195,120

This position will be eligible for Kyndryl's discretionary annual bonus program, based on performance and subject to the terms of Kyndryl's applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.

Applications will be accepted on a rolling basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Pay Transparency Nondiscrimination Provision

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.