There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn't specific to any one platform, so you'll need a good feel for all of them. And because of this, you'll experience variety and growth at Kyndryl that you won't find anywhere else.

• VMware Infrastructure Management:
  
  
  • Deploy, configure, and manage VMware vSphere ESXi clusters, vCenter Servers, and related VMware technologies (e.g., vSAN, vMotion, DRS, HA).
  • Ensure the high availability, scalability, and performance of the VMware infrastructure.
  • Perform regular patching, updates, and security hardening for VMware infrastructure components.
  • Monitor and troubleshoot VMware environments, including virtual machines, hosts, storage, and network configurations.
• Windows Server Administration:
  
  
  • Install, configure, and maintain Microsoft Windows Server environments (2008, 2012, 2016, 2019, and 2022).
  • Configure Active Directory, Group Policies, DNS, DHCP, and other critical Windows services.
  • Manage user accounts, permissions, and roles within Windows-based environments.
  • Perform regular system backups, restores, and disaster recovery procedures.
• Virtual Machine Provisioning:
  
  
  • Create, configure, and optimize virtual machines (VMs) in a VMware environment, ensuring optimal resource utilization.
  • Deploy and manage VM templates, cloning, and scripting for automation of repetitive tasks.
  • Support the lifecycle of virtual machines, including creation, migration, backup, and decommissioning.
• Storage and Networking:
  
  
  • Configure and manage VMware storage solutions, including vSAN, NFS, and iSCSI.
  • Ensure efficient network configuration, including virtual switches, VLANs, and network security.
  • Integrate VMware with storage arrays and other third-party tools.
• Performance Optimization & Monitoring:
  
  
  • Monitor system performance and take proactive measures to optimize VMware and Windows systems.
  • Utilize tools like VMware vRealize, SolarWinds, and other monitoring platforms to track resource usage and performance metrics.
  • Implement performance tuning based on workload requirements.
• Automation & Scripting:
  
  
  • Develop PowerShell scripts and VMware PowerCLI scripts to automate routine tasks and improve operational efficiency.
  • Integrate VMware environments with third-party automation tools, such as Ansible, Terraform, or others.
• Documentation & Knowledge Sharing:
  
  
  • Maintain detailed and up-to-date documentation of VMware infrastructure configurations, processes, and troubleshooting guides.
  • Provide training and knowledge transfer to junior staff and other teams as needed.
• Incident Response & Troubleshooting:
  
  
  • Act as the point of contact for resolving incidents related to VMware and Windows server environments.
  • Troubleshoot complex VMware-related and Windows-related issues, involving VM migration, storage, networking, or other related problems.
  • Collaborate with cross-functional teams to resolve complex infrastructure issues in a timely manner.
• Security & Compliance:
  
  
  • Implement security best practices, including patch management, vulnerability scanning, and risk assessments for VMware and Windows environments.
  • Ensure systems comply with internal policies and external regulatory requirements (e.g., HIPAA, GDPR).

You'll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges - in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That's the kind of impact you can have!

This is a project-based role where you'll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you'll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won't be an issue.

Your future at Kyndryl
There are lots of opportunities to gain certification and qualifications on the job, and you'll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Required Technical and Professional Experience

• Deep expertise within specific technology domain areas (e.g., software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics)
• Enterprise IT application experience
• Hands-on experience in at least one of the following: software development, DevOps engineering, systems administration, or systems architecture in public cloud AWS domain
• In-depth knowledge of Windows and Linux Operating Systems
• Must have experience driving for engineering solutions and working across teams
• Extensive experience and judgment to plan and accomplish goals
• Ability to apply general rules to specific problems to produce conclusions and responses.
• Ability to communicate effectively, both verbal and written
• Strong process improvement experience

Preferred Technical and Professional Experience

• In depth knowledge of Amazon cloud hosting architecture with experience with AWS and Azure is a bonus
• Exceptional judgment and decision-making abilities
• Familiar with a variety of IT concepts, practices, and procedures
• Knowledge of design techniques, tools, and principals involved in production of precision technical plans, blueprints, drawings, and models
• Logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Strong analytical and problem-solving skills with high attention to detail

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.