Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure - good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally "figuring it out." This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients.
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There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn't specific to any one platform, so you'll need a good feel for all of them. And because of this, you'll experience variety and growth at Kyndryl that you won't find anywhere else.
You'll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges - in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That's the kind of impact you can have!
This is a project-based role where you'll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you'll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won't be an issue.
Key Responsibilities:
- Infrastructure Management: Design, implement, and maintain robust on-premises and cloud infrastructure to support business operations and ensure high availability, scalability, and security.
- Cloud Integration: Lead the migration and integration of on-premises infrastructure to cloud platforms, ensuring minimal disruption to business operations.
- Security and Compliance: Ensure that all infrastructure components comply with BFSI industry regulations and standards, including data security, privacy, and disaster recovery.
- Automation and Orchestration: Utilize automation tools (e.g., Ansible, Terraform) to streamline infrastructure deployment, configuration management, and monitoring.
- Containerization: Implement and manage containerization technologies (e.g., Docker, Kubernetes) to enhance application deployment and scalability.
- Collaboration: Work closely with cross-functional teams, including developers, network engineers, and security specialists, to deliver integrated solutions that meet business needs.
- Performance Monitoring: Monitor infrastructure performance and implement improvements to optimize system reliability and efficiency.
- Incident Response: Quickly respond to and resolve infrastructure-related incidents, minimizing downtime and impact on business operations.
Your future at Kyndryl
There are lots of opportunities to gain certification and qualifications on the job, and you'll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions.
Who You Are
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Technical and Professional Experience
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 7+ years of experience in infrastructure management, with a focus on both on-premises and cloud environments.
- Expertise in cloud platforms such as AWS, Azure, or Google Cloud.
- Strong knowledge of networking, storage, and virtualization technologies.
- Experience with infrastructure automation and orchestration tools (e.g., Ansible, Terraform).
- Proficiency in containerization technologies (e.g., Docker, Kubernetes).
- Excellent problem-solving skills and the ability to work under pressure.
- Strong communication and collaboration skills.
Preferred Technical and Professional Experience
- Certifications in relevant technologies (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert).
- Experience with automation and orchestration tools (e.g., Ansible, Terraform).
- Knowledge of containerization technologies (e.g., Docker, Kubernetes).
Being You
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.